Last year, the company’s VP of customer service, Tom Karinshak, detailed some steps Comcast is making to overhaul its customer service, including; expanding digital care teams, a callback feature that allows you to schedule a time for Comcast to call you (rather than wait on hold), and an ETA feature that messages customers on the arrival status of service technicians (for installation and troubleshooting).
Top-rated HDTV indoor antennas include the window-mountable Moho Leaf Metro ($17, above) or the tower-like Terk Omni ($60), both non-amplified antennas that plug directly into a TV tuner. Outdoors, you could try the roof-mountable Antennas Direct ClearStream 2Max or 4Max models, with 60- and 70-mile ranges, respectively. Other antenna makers include 1byOne and View TV.
To some executives, no company offers a more egregious example of how the value of sports has spiraled out of control than Time Warner Cable. In 2013 the cable company, now owned by Charter Communications Inc., agreed to pay an average $334 million a year to broadcast Los Angeles Dodgers games for the next 25 years on its cable channel, SportsNet LA. That’s roughly eight times what Fox reportedly paid in the previous Dodgers deal. To cover the cost, Time Warner Cable initially charged almost $5 per month per subscriber, making it one of the most expensive in the bundle.
The bandwidth of the amplifiers also was limited, meaning frequencies over 250 MHz were difficult to transmit to distant portions of the coaxial network, and UHF channels could not be used at all. To expand beyond 12 channels, non-standard "midband" channels had to be used, located between the FM band and Channel 7, or "superband" beyond Channel 13 up to about 300 MHz; these channels initially were only accessible using separate tuner boxes that sent the chosen channel into the TV set on Channel 2, 3 or 4.
Sometimes called "TV Everywhere" apps, these are the apps for individual networks or cable channels that provide video-on-demand of their current shows (usually a day or two after they air). All of them have wildly different interfaces. Almost all of them require you to sign in using existing credentials for a cable or satellite TV subscription. And even then, almost all force you to watch commercials while viewing shows, with no way to skip them.
Choosing a TV is a big decision, and one that should be based on your specific needs. Most TVs on the market today are smart TVs and have software geared toward streaming Netflix and other platforms. There is a school of thought that it’s actually better to not have a smart TV because eventually the software updates stop rolling out. So long as you have enough HDMI ports on your set, you can use any popular streaming device like a Roku or Amazon Fire TV.
There are few networks dealing with this migration to live streaming better than CBS. Their standalone live streaming channel CBSN functions with its own news anchors and has a vibrant roundup of breaking news from around the world. So it really kicks cable-stalwart networks like CNN in shins. CBSN has original programming, including CBSN: On Assignment.
Amazon Prime Video has a pretty huge collection of newer movies, and more importantly, exclusive shows that are really well done. It’s now $119 per year, and comes with an assortment of other perks like free shipping, a one million song library and access to free Kindle books. But for me, the value comes with Amazon’s homegrown movies and series. Many, if not all, are shot in 4K HDR (Ultra HD) so it’s nice to have that option without having to pay more for it (like Netflix).
If you don't feel like paying exorbitant cable or satellite fees, but still crave the sweet pablum of basic cable programming, you can always try a cable-replacement service. These online streaming subscriptions deliver live (and on-demand) channels over the internet, and while they're not cheap, they're not as hellaciously expensive as traditional cable or satellite fees. If streaming services like Netflix and Amazon Video aren't enough for you, read on to find out how you can reintroduce live TV into your home without signing your life away to an onerous cable contract.
The issue of complication can be more easily addressed, however. With each separate streaming option requiring individual logins, passwords, and payment options, it feels like just a matter of time before some internet service provider starts offering bundled streaming subscriptions that require one payment and one login, a la the traditional bundled cable subscription model. (Comcast’s Xfinity X1 still requires multiple logins for each individual service.)
I just went to upgrade my service from 300 mbps, to the 1000 mbps. I found out they wouldn’t be changing any lines or doing any actual installation, just receiving a new modem, and I have to pay $200. Yes, $200 to upgrade. I could go to a local spectrum store and just swap out my modem and poof, I have everything I need, nope. They will still charge you $200. FUCK SPECTRUM. They are are ripping people off and they could care less about losing customers. The reps, supervisors are trained like robots to say, I’m sorry I can’t help you with this one, is there anything else I can help you with. I hope charter tanks and burns in Hell. This is infuriating.
To augment your free supply of live network TV, the next step is to choose your hardware for on-demand programming delivered via your Internet connection. You may already have this capability in an existing device if you own a gaming console like an Xbox 360, Sony Playstation 3 or Nintendo Wii. Or perhaps you've bought a smart TV or Blu-ray player with built-in Wi-Fi.
For the base price, you get on-demand stuff from almost all of the networks (but not The CW) and even get them live in some markets. There are lots of basic cable stations (minus Viacom-owned stations like SyFy and Comedy Central). Each new tier of service adds more channels, going up to $44.99 to add some sports programming, and $54.99 for 90 channels, ending with $74.99—that Ultra package has those 90 channels plus paid cable services HBO and Showtime (but no Starz) for a little less than adding them separately.
I was pissed over that stupid robot test garbage. I complained several times and they have made it a lot better, but maybe not for everybody? I used to use the signs test, I don’t know really why, but I have found the cars panels work well. Hit the left bottom button until you get to cars, Usually just need a few clicks for that to work. I used to have lots of fun when my ISP kept changing my IP address and had to call maybe several times a week to have my Vue location reset. I understand their need to make sure people aren’t using this when it is not allowed but they need to make the access better for customers.
It wasn’t until 2015, when Ergen introduced Sling TV, that the floodgates truly opened. Sling TV is a so-called “skinny bundle,” giving online subscribers the option to buy just a few channels and pay a much lower monthly fee—in this case, about a fourth of the average cable bill. Since its arrival, at least six more online TV services have entered the market.
*XFINITY Digital Starter TV: Offer ends 09/30/14. Restrictions apply. Not available in all areas. Limited to new residential customers. Requires subscription to Digital Starter TV service. Equipment, installation, taxes, and fees, including Broadcast TV Fee (currently up to $1.50/mo.) extra, such charges and fees subject to change during and after the promotion. After 12 months, or if any service is cancelled or downgraded, regular rates apply. Pick a Premium offer limited to Showtime, Starz, Cinemax, and HBO. Not available to customers who previously subscribed to the selected premium or with any packages which include the selected premium. After 12 months, the regular monthly service charge for each selected premium channel applies. Comcast's current monthly service charges range, based on area, as follows: Digital Starter TV, from $50.99 to $71.99, and Showtime, Starz, Cinemax and HBO, from $14.95 to $19.99 each (pricing subject to change). TV service limited to a single outlet. May not be combined with other offers. Limited Basic service subscription required to receive other levels of service. On Demand™ selections subject to charge indicated at the time of purchase. 30-Day Money-Back Guarantee applies to one month's recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2014 Comcast. All rights reserved.
Netflix, Apple TV and Hulu are some of the popular broadcasting services that encourage cord cutting. The cord cutting concept received a considerable amount of recognition beginning in 2010 as more Internet solutions became available. These broadcasters have convinced millions of cable and satellite subscribers to cut their cords and change to video streaming.
During the 1990s, the pressure to accommodate the growing array of offerings resulted in digital transmission that made more efficient use of the VHF signal capacity; fibre optics was common to carry signals into areas near the home, where coax could carry higher frequencies over the short remaining distance. Although for a time in the 1980s and 1990s, television receivers and VCRs were equipped to receive the mid-band and super-band channels. Due to the fact that the descrambling circuitry was for a time present in these tuners, depriving the cable operator of much of their revenue, such cable-ready tuners are rarely used now - requiring a return to the set-top boxes used from the 1970s onward.
Hulu started life as an on-demand streaming service, but has more recently expanded into offering live TV as well. For $40 per month, you get Hulu's traditional catalog of streaming shows and movies, plus access to more than 50 live channels, from A&E to ESPN to TNT. Hulu with Live TV is particularly good at recommending new content, and its interface is one of the most colorful and navigable in the cable-replacement sphere. You'll have to deal with a ton of advertisements, though, and if you want more DVR space or simultaneous streams, you'll have to pay up to $30 extra per month.
In an effort to entice cord cutters and cord nevers, some cable television providers have begun offering Internet-only streaming services. Cablevision began to offer "Cord Cutter" packages that include a free digital antenna and access to its Optimum WiFi network, as well as the option to add HBO Now to the service, making it the first ever cable provider to do so. In 2015, Comcast and Time Warner Cable (TWC) began to trial television services delivered via their managed internet infrastructures; Comcast's "Stream" service offered access to broadcast networks, HBO, Xfinity StreamPix, and their respective TV Everywhere services. Outside of TVE apps, the service can only be accessed via Comcast home internet on supported devices. In October 2015, TWC began to trial a service under which subscribers are given a Roku 3 digital media player to access their service via the supplied TWC app, rather than a traditional set-top box. A TWC spokesperson emphasized that this offering would provide "the same TV and same packages delivered to the home today", but delivered over TWC-managed internet rather than a cable line. This service has since been transferred to the current Spectrum service after Time Warner Cable's merger with Charter, with an equivalent Apple TV app forthcoming.
Grasshopper provides a business number for your cell phone that delivers the business phone functionality you need and more at an unbelievable price. Just mentioning the 2nd number for your cell phone doesn’t really explain what they do. Their service turns the personal phones of you and your employees into a full blow PBX. Read my review of their small business phone system for more information.
First, buy a dongle or antenna (or both) and connect to your television. Research and determine which device you want to use. Some people prefer to stick with a specific manufacturer because they have other products from the same place (for example, users of Amazon Alexa might prefer an Amazon Fire Stick while Google Home owners might prefer a Chromecast). Your budget and personal preferences should drive this decision.
I hate to be a downer but I think I see some things coming that are a continuation of manipulation of the content consumers (us) get, with how we can view and how we will still have what we pay maximized over us. I think that the content providers are likely going to give us a complete on demand service so we won’t have to mess with a dvr system. But guess what, that then gives the providers full control over what exactly is provided. What I mean is they are going to make sure we cannot move to where we want timewise in a program easily and we certainly can only avoid some of the commercials if any of them. The content providers are going to make sure any deal they make requires this kind of thing and allows for no in house dvr systems. I have to watch some programming on the nbc sports site (on demand) and it is an eyeopener as to how awful and controlled that viewing experience is.
Fiber-Optic TV is one of the newest types of television technology. Light travels through glass or plastic cables to deliver all of your favorite channels. These cables are much stronger than the copper cables used for cable TV, and they can transmit data across further distances while still maintaining the same high quality picture and sound. Fiber is typically the most reliable option, because the connection isn't affected by power outages or bad weather like cable and satellite TV are. Many fiber TV providers offer bundles with fiber internet, which is extremely fast. One of the downfalls to fiber television is that it has limited availability because it's a newer technology, so it may not be offered in your area. These fiber cables must also be installed perfectly by a professional to function properly, which is part of the reason that availability is limited. Fiber TV tends to be a more expensive option, but its incredible HD quality and reliability are worth the price!
Streaming: If you have a smart TV, media streamer box or stick (Roku, Amazon Fire TV, Google Chromecast, Apple TV, etc.), or smart Blu-ray Disc player, and subscribe to an internet service, you can access TV program and movie content without an antenna or cable/satellite service. Popular streaming services include Netflix, Hulu, Amazon, Crackle, Vudu, and YouTube.