We looked closely at the ratings and scores by Consumer Reports, the American Customer Satisfaction Index (ACSI), and J.D. Power. Each of these groups rate cable companies on customer satisfaction, with some breakout categories like performance, value, communications, billing, and technical support. Companies that score well with these consumer resources are more likely to resolve issues, clearly communicate changes in billing, and consistently provide reliable television service.
If cutting the cord means my wife can't watch the true crime shows she likes or the cooking programs we both like, price may not be the overall deciding factor. Yes, we pay around $300 a month for cable and streaming services, but my wife and I watch about 90 minutes of TV together at night, and at least an hour separately while getting ready for work and/or preparing dinner during the week. On the weekend, we probably each add three hours of solo viewing for sports (me) or whatever she watches when I'm out.
Diagram of a modern hybrid fiber-coaxial cable television system. At the regional headend, the TV channels are sent multiplexed on a light beam which travels through optical fiber trunklines, which fan out from distribution hubs to optical nodes in local communities. Here the light signal from the fiber is translated to a radio frequency electrical signal, which is distributed through coaxial cable to individual subscriber homes.
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I have not had cable for almost 7 years now. I do not even miss it. Television is a good distraction but than there is also YouTube and Netflix. Just sayin. Also, I find that I am a lot more active when I am not constantly wanting to keep up with the next series of shows. If I had cable now, I would probably be following like 6 shows. I don’t have time for that nor do I want to devote any time for that. It is a personal choice I guess. But yah, cut the cord a long time ago.
A TV package may be cheap, but if it doesn’t include the channels you want, is it worth any money at all? To sift through channel line-ups, we set a base level expectation for what we should receive when paying for standard packages. We compared available channels in entry-level plans, highlighting when a provider doesn’t reserve popular channels for upper-tier packages and giving bonus points to those that offer customizable programming or deals for bundling with other services.
Clearly, the current model of inflicting higher prices on a shrinking subscriber base is not sustainable, but it’s hard to see the traditional TV business—including both cable providers and networks—changing their ways until they have nothing left to lose. I can’t say exactly when that’s going to happen. But if history’s any guide, it’ll probably be sooner than they expect.
Another major advantage of the PlayOn app is the DVR feature, which comes with the paid version of the app ($69.99 for a lifetime license, $7.99 monthly, or $30 annually). The upgraded version allows you to record and save videos from any of their channels, and the saved content can then be watched offline, or streamed to media servers and other devices compatible with the PlayOn App.
Their ESPN and ESPN2 are already available with their CHOICE package and above, but if that's not enough, you can subscribe to their Sports Pack add-on ($13.99/month). This gives you access to 30 regional sports networks, like the MLB Network Strike Zone and Outdoor Channel. You also get specialty sports channels that cover fly-fishing and horse racing, as well as international soccer.
Netflix ($7.99/mo., $10.99/mo., $13.99/mo.): What HBO has been to premium cable, Netflix has been to subscription streaming services, offering buzzed-about programming that anyone who wants to be “in the know” regarding contemporary television needs to see. It got a head-start on its competitors by producing must-see original content, and it continues to expand its library every month with new series and movies that generate a lot of buzz. (Think “Orange Is the New Black,” “Stranger Things,” “BoJack Horseman” or “Jessica Jones”) The service has been licensing fewer older TV shows and films in recent years, but it still offers a lot of high-quality product from those realms, including great British television, recent CW and Fox series and a surprisingly healthy amount of contemporary foreign cinema.
Where Mediacom really suffers is its customer service. It consistently ranks at the bottom, a worrisome practice in an industry with an already poor reputation. Consumer Reports readers gave it 58 out of 100, ACSI gave it 56 out of 100. If you choose Mediacom as your cable provider, keep a keen eye on your billing statements and confirm any deals your promised.
As far as content goes, Spectrum is relatively expensive for what it offers with one key exception. The Silver TV package gives you access to premium channels like HBO, SHOWTIME, and Cinemax for a better entry price than any other competitor ($84.99 per month). So if you’re really into premium channels, Spectrum might be your go-to for the best bargain.
Mediacom only offers its cable TV service paired with an internet plan, but that starting bundle comes at a fair rate. You can get high speed internet (60 Mbps or 100 Mbps) with the Local Plus TV plan. It comes with the basic networks like NBC, the CW, and ABC — but not much beyond that. You’ll have to upgrade to the Family TV plan for everything except premium channels.
Not everything is free: Although over-the-air TV reception and many streaming channels are free, there are many streaming channels and services that require a monthly subscription or pay-per-view fee. If you only pay for one or two subscription-based or pay-per-view services, you can save money over cable/satellite. However, if you keep adding more pay services, those fees can add up, and you might again find yourself with a hefty monthly subscription or pay-per-view bill that could rival that old cable/satellite bill.
Most cable broadband ISPs offer packages that include both internet and television. A few cable providers also offer mobile and phone options. In a lot of cases, there is a discounted subscription price if you bundle your internet, cable TV, and other services. Many customers are surprised to find that buying only one or the other is actually more expensive than choosing a bundled service package.