Here’s where it all begins: You’re sick of paying an exorbitant cable or satellite bill, and you have a strong sense that if you just limited your spending to a few streaming subscription services, you would be much more satisfied with your home entertainment experience. So let’s say that you already have a good TV, a speedy internet connection and a set-top box. (If you don’t, we’ll get to that later.) Who gets your money?
Last year, J.D. Power ranked DIRECTV as the top provider in the nation for customer satisfaction with a perfect 5/5 Power Circle rating. This year, DIRECTV lost the number one spot to DISH TV, but still received 5/5 for Overall Satisfaction and a host of other key considerations, like cost and communication. J.D. Power now ranks the company second nationwide. DIRECTV also ranked among the top four television services on the 2018 ACSI Telecommunications Report. With availability in all 50 states, 4K programming and one Genie HD DVR included with purchase, it’s no surprise customers are so fond of the service.
PlayStation Vue: PlayStation Vue is Sony's equivalent of Sling TV. It's an app which you can install on your smart device, and it relies on the internet to deliver content. While it does come from PlayStation, you don't need the gaming console to run it. You can install the app on most smart devices like Roku, Amazon Fire TV, Apple TV, Android TV, and most Windows and MacOS web browsers.
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Charter Communications (which rebranded as Spectrum after acquiring Time Warner Cable and Bright House in 2016) offers the perfect example of how customers are feeling the pinch. Last quarter, Charter lost 36,000 residential pay-TV subscribers, yet the company’s TV revenues increased by 3.4 percent. In the quarter before that, Charter lost 66,000 subscribers, but still squeezed out a 2.9-percent increase in TV revenues.
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Sometimes, a simple street-block or city-intersection can present a challenge. Because when you look at your location closely, you may not find your favorite company listed there. But that doesn’t mean that you can’t get by on some decent service! In fact, it’s in tricky situations like these that we truly become your knights in shining armor. And we take a great deal of pride in dishing out some much-needed TV satisfaction to our callers. By getting through to us, you’ll discover all the cable providers in your area. Not only that, but you’ll also be told upfront of any short-timed promotions that you can avail. In this way, you can take comfort in the fact that you’ve been connected with the best TV deals. The ones that fit all your entertainment requirements just perfectly!
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Since current seasons of CBS aren’t available on Hulu, CBS All Access is one option to get CBS Shows the day after the initial broadcast as CBS isn’t a part of Hulu. The basic service costs $5.99 per month and does air commercials. However, they offer a commercial-free plan for $9.99 per month. The service also offers live local CBS in over 150 markets. For more details, check out my review of CBS All Access.
The first change is time. TV can suck you in and not let you go. It’s easy to justify killing 15 or 20 minutes when you have a few minutes of down time. But sometimes that 15 or 20 minutes can turn into an hour or two. We are now more intentional with what we watch and when we watch it. Channel surfing is a thing of the past. I find TV much more enjoyable when I plan my viewing time – that way I don’t feel guilty or feel like I could be doing something more productive.
Aside from sports-free options Philo and AT&T Watch TV (see below), Sling is the cheapest multi-channel live TV streaming service out there. That's because it carries few local stations (ABC, CBS, Fox and NBC). It has two base packages, Orange and Blue. Orange doesn't offer any locals, while Blue has Fox and NBC but only in a handful of cities. That's why Sling makes a good complement to OTA antenna TV. Sling's interface isn't much to look at, but it offers all of the options you need without cluttering the screen. The only real letdown is its arcane live pause and DVR exceptions (you can't record Disney-owned channels like ABC, for example). Its options are myriad, so check out Sling TV: Everything you need to know for all the details.