◊ To qualify for the contract buyout program, a customer must order and install a qualifying Triple Play or limited Double Play promotion; offers not available in all areas. Offer available to qualifying customers only who have no outstanding obligations to Charter. Check amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500. For contract buyout qualifications, go to Spectrum.com/buyout.

In North America, Australia and Europe, many cable operators have already introduced cable telephone service, which operates just like existing fixed line operators. This service involves installing a special telephone interface at the customer's premises that converts the analog signals from the customer's in-home wiring into a digital signal, which is then sent on the local loop (replacing the analog last mile, or plain old telephone service (POTS)) to the company's switching center, where it is connected to the public switched telephone network (PSTN). The biggest obstacle to cable telephone service is the need for nearly 100% reliable service for emergency calls. One of the standards available for digital cable telephony, PacketCable, seems to be the most promising and able to work with the Quality of Service (QOS) demands of traditional analog plain old telephone service (POTS) service. The biggest advantage to digital cable telephone service is similar to the advantage of digital cable, namely that data can be compressed, resulting in much less bandwidth used than a dedicated analog circuit-switched service. Other advantages include better voice quality and integration to a Voice over Internet Protocol (VoIP) network providing cheap or unlimited nationwide and international calling. In many cases, digital cable telephone service is separate from cable modem service being offered by many cable companies and does not rely on Internet Protocol (IP) traffic or the Internet.
Another plus for Xfinity is it delivers some not-too-shabby equipment. The Xfinity X1 DVR isn’t our first choice for DVR, but it comes close. The X1 can hold about 100 hours of recordings (in HD), and it can record up to six shows at once, which is more than enough for most of us. It also includes some cool features, like a voice-controlled remote and Netflix integration. (Be sure to check out our review of the Xfinity X1.)
When hunting for the best alternative to cable TV, remember to identify what’s most important to you. Is live TV a must? Or are you mainly a binge-watcher? Do you want a premium package? Or is it all about being cost-effective? Whatever the case, pay close attention to the details and you’ll be well on your way to finding the best cable alternative for you. Happy streaming!
Pay-TV aggregation is a worse business than high-speed broadband distribution, and it's been this way for years. In 2013, James Dolan, then CEO of Cablevision, told The Wall Street Journal "there could come a day" when his company stopped offering TV service altogether, relying on broadband for its revenue. Dolan would later sell Cablevision to Altice for $17.7 billion in 2015.
Beware of free trials with Sling TV. I have had a bad experience with them in this regard. They offer them, but give you know way to get out of them until after you have already received your first $19.99 charge. They will refuse to refund your money and are not at all customer friendly. I find their “Take the Money and Run” tactics shady, at best.
Those who want to see non-British foreign television have ample options, too. In addition to the aforementioned Acorn (which also features programs from Canada and Australia, among other countries), both MHz Choice and Walter Presents have well-curated collections of European series, with a particular emphasis on the many great Scandinavian crime dramas. And the increasingly popular TV coming out of South Korea is available on DramaFever, Viki, and Kocowa.
I had Comcast take out one of two boxes for cable. My husband has Roku which gives him enough and I have a TV that I use occasionally to watch DVDs. I sprained my back badly about a year ago and couldn’t sit comfortably to watch TV. Instead I read for entertainment and have been very happy with that and haven’t missed TV at all. This is not for everyone, but it’s working well for me.
Their ESPN and ESPN2 are already available with their CHOICE package and above, but if that's not enough, you can subscribe to their Sports Pack add-on ($13.99/month). This gives you access to 30 regional sports networks, like the MLB Network Strike Zone and Outdoor Channel. You also get specialty sports channels that cover fly-fishing and horse racing, as well as international soccer.
After years of programming rate increases, the cost of the bundle has become so high that pay-TV packages are low-margin or sometimes even negative-margin offerings. The business is even worse for new digital video providers such as Google's YouTube TV, which are starting from a base of zero and must keep prices low to attract new subscribers. As Bernstein analyst Todd Juenger explained, YouTube TV loses money on its digital bundle. Google's hope is to eventually raise prices after taking subscribers and making enough money on advertising to make up for the losses.

With an antenna (get football games on NBC, ABC) and Sling TV (ESPN) and Thursday night football on Twitter app and the plethora of local hostelries (ahem, will Mr. PIE bust the budget on beer alone….?), I am covered nicely for Patriots games. Although getting a tad thin on QB choices for the next two games. I do miss not being able to see RedSox games on NESN however.


When you’re looking for an Internet Service Provider (ISP), it’s important to narrow down your search by zip code because coverage may vary depending on your location—even within a service area for a single provider. However, don’t assume that a narrow search means limited options. In addition to cable providers, there are likely DSL, fiber, and satellite providers available at your address. We’ll help you compare all your options so you get the best service at the right price. Enter your zip code below to compare plans and choose the best fit.
Apple TV: Like Roku, Apple TV is a streaming box that plugs into your TV. It has a great integration with iTunes, and supports many additional services including live TV stations through DirecTV Now. Apple TV also works with tons of services including Netflix and SlingTV. Expand on your entertainment with this device’s gaming capabilities, including the ability to work with an external gaming controller. Apple TV comes in two versions that cost $149 and $199 respectively.
PlayStation Vue is a streaming service similar to Sling TV, offering channels like AMC, TBS, Syfy and much more. However, this service starts at $44.99 per month. Check out this comparison of Sling TV Channels vs. PS Vue for the difference in each services channel lineup. You don’t need a PlayStation gaming console to use the service either. While the service is available on PlayStation 3 and PlayStation 4, you can also use the service with Roku, Amazon Fire TV, Fire TV Stick, Google Chromecast, Android, iPad, and iPhone. Check out my review of PlayStation Vue for more details.
Given that the average cost of TV service in the United States is around $100 per month, cutting the cord starts to look like a pretty attractive option. Even if you’re just replacing a cable bundle with a live TV streaming service such as YouTube TV or PlayStation Vue, you could still potentially chop your TV bill in half. Unlike traditional cable or satellite TV, these services achieve lower prices by cutting out certain channels and not making customers rent expensive set-top boxes. They also subsist on slimmer or nonexistent profit margins while trying to build a larger audience for targeted ads. Because these services have lots of competition—both from other live TV providers and from on-demand services such as Netflix—the pressure’s on to keep prices low.

BMT, many of the networks are actually raising the prices they charge cable companies because their revenues are down. It is having he opposite affect of your prediction, and many basic cable plans are becoming more expensive. The competition between the major providers is the only thing currently keeping pricing in check. We still have our cable for the time being, but I wouldn’t be opposed to dropping cable at some point – we rarely watch much TV. Unfortunately, the channels we watch most often are cable only channels! 🙂
You don’t have to give up TV entirely to put some savings away. If you like traditional cable, satellite, or fiber TV, consider bundling or going with a smaller channel lineup. If you need only basic local channels, try out OTA TV. And if you’re looking for more flexibility than cable television can offer, see if you can affordably go the streaming live TV route.
CatchTV: Functionality requires a Gateway set-top-box, a media player for each additional TV, and an advanced cable modem. Promotional offer includes the rental of the Gateway for the first 12 months (normally $13/mo.) Media players for additional TVs are $6 each. Advanced cable modem costs $10 per month. $4.99 DVR Service fee applies. Standard fees apply at the end of the promotional period. Free Installation includes installation of the advanced cable modem, Gateway and up to 5 media players. In a case of non-standard wiring, installation fees may apply if determined by the technician at the time of installation. CatchTV requires customer to subscribe to qualifying Internet and TV service. CatchTV is not available in all areas. Other conditions may apply.
For example, if your TV isn’t working, you can designate whether it’s grainy, frozen, tiled, blue, or black. After a few more questions about your service, you’ll get a specific solution and clear way forward (even if that means scheduling professional help). It’s a small convenience, but we love the option to handle simple fixes ourselves, instead of having to parse through outdated forums or spend our lunch break on hold with a technician.

For more package options (and more channels) with Charter Spectrum, you’ll have to bundle with internet and phone service. Those bundles come at a fair price though, and include free installation (normally $35), WiFi set up (typically $10), and DVR service ($13 per month). That’s a potential savings upwards of $200 in one year. Spectrum also includes HD channels free of charge.


Do you have a bundle? If you are currently bundling your internet with your cable — and possibly your cellular plan, you may have a bigger complication. The major communications companies like AT&T have spent the past several years building and marketing systems designed to keep their customers “in the family” by packaging a variety of necessary services and then sending one bill. Before you embark on this cord-cutting adventure, be sure to do some comparison-shopping in your area to find the right I.S.P. for you that accounts for your entire internet, phone and cable bundle.
It’s really not that big of a shock that a major TV provider has inconsistent customer service at best. We pitted DIRECTV and DISH against each other in the customer service department, and DISH falls short on the American Customer Satisfaction Index (ACSI1).  From our experience, you can expect longer hold times with DISH’s customer service department.
DIRECTV offers a discount for AT&T wireless customers who have the AT&T Unlimited Plus Enhanced plan. If you don't already have AT&T wireless, you could switch to save. It’s also possible to bundle DIRECTV with home phone or internet to get a discount on individual services. Another benefit of bundling: having multiple utilities on one bill. Remembering payments and avoiding late fees just got a whole lot easier.
We cut the cord a few years back but I haven’t written about it yet. A year or so after we did that, we bought a vacation condo that includes cable as part of the association fees. We were then able to have online access to our account so we can watch it when we are not at the condo! We don’t use it that often, but we certainly have more channels than we could ever need now. We also have a roof antenna and pick up all the local network stations in HD without any trouble.
Other levels of service are available. All services are not available in all areas. Receipt of HD programming requires subscription to the channel in standard definition. HD programming is viewable in HD only on HD displays. Some HD and other digital video services may require specialized equipment available for purchase from certain retail outlets and/or for lease from Cable ONE. Any scrambled video service requires a Cable Card available only from Cable ONE, which can be used with certain retail devices or comes with set-top boxes leased from us. Restrictions apply.
Hulu is a great option if you want to watch Hulu original series or currently airing shows soon after they broadcast (along with many past seasons). The only catch? Unless you want to upgrade to the commercial-free version ($12), you’ll have to sit through some repetitive ads. So if you’d rather not wait to keep watching, maybe cough up the extra four bucks. Still, it's one of the best alternatives to cable tv on the market.
You will instantly get over 100 channels, and there are tons more that you can add along the way. PlayLater is software for your computer or mobile device that records streaming media, saving it to your device for future viewing.  If you already have a streaming device or gaming console, you've already got most of the features offered by this software, but for $39.99 for lifetime access, you won't waste a lot of money trying it out.
Comcast has earned a reputation for bad customer service, but it has steadily improved its ratings year after year. Its ACSI score rose by eight points in just one year, from 54 out of 100 in 2015 to 62 out of 100 in 2016. This is an indication that the company is making an effort to improve its reputation and will likely continue to progress. Though from 2017 to 2018, its rating did drop by one point.
For supporters of teams outside your local area, some sport-specific streaming options might also be attractive. Each major sports league offers some sort of online viewing option for somewhere in the neighborhood of $110 a year, with the caveat that local games are blacked out. (NFL fans can pay only $69.99 to watch any team they like, but must make do with replays.)
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As a #1 New York Times best-selling author and seasoned communicator, Rachel Cruze helps Americans have a life and a bank account they love. She’s authored three best-selling books, including Love Your Life, Not Theirs and Smart Money Smart Kids, which she co-wrote with her father, Dave Ramsey. You can follow Cruze on Twitter and Instagram at @RachelCruze and online at rachelcruze.com, youtube.com/rachelcruze, or facebook.com/rachelramseycruze.
Last year, the company’s VP of customer service, Tom Karinshak, detailed some steps Comcast is making to overhaul its customer service, including; expanding digital care teams, a callback feature that allows you to schedule a time for Comcast to call you (rather than wait on hold), and an ETA feature that messages customers on the arrival status of service technicians (for installation and troubleshooting).
Amazon’s library of top-notch original TV series is fairly thin (although it does have the award-winning “Transparent,” and the excellent police procedural “Bosch”), and it includes a paltry catalog of older shows. (It does offer some older HBO series like “Boardwalk Empire” and “Eastbound & Down” at no extra charge; recent seasons of your favorite shows are often available, but cost extra.) On the flipside, Amazon business has been very active lately in producing, buying and distributing top-shelf movies — including the Oscar-winning “Manchester by the Sea.” Also, Prime makes it very easy to expand your options by adding subscriptions to premium cable channels like HBO, Showtime and Starz as part of its Amazon Channels service. The service is aiming to be a one-stop shop for cord-cutters, offering a basic service with a variety of customized channels, some of which (like Acorn TV, Brown Sugar and Shudder) aren’t available to cable subscribers.
There are a few things that you can do to ensure the process runs as smoothly as possible. Make sure all of the TVs that you want to be connected are in the house at the time of installation. Keep the area around your TV open so that the technician has room to work. If you're getting satellite, make sure the technician will have easy access to your balcony or roof where the dish will be mounted. Set aside enough time in your schedule for the technician to complete the entire process. Keep your phone on hand in the days and hours leading up to your appointment, so that the technician can call and confirm or alert you to any changes.
Verizon Fios: The great thing about Verizon Fios is their fibre-optic network. The advantage of fibre-optic is that they're able to carry much more data than traditional copper or coaxial cable, theoretically making their internet speeds faster. Their connections also have symmetrical speed, which means the speed is the same whether you're downloading or uploading. This can be useful for people who upload a lot of data online.
While bundles are often a great deal - especially for people who love sports or movies - it's important to be aware that some companies' ultra-competitive bundle pricing is valid for a limited time only (e.g., six months or a year), after which time the cost of the bundle goes up. In some cases, customers are able to extend the duration of the promotional pricing just by calling the cable company and speaking with a representative.
Pay-TV aggregation is a worse business than high-speed broadband distribution, and it's been this way for years. In 2013, James Dolan, then CEO of Cablevision, told The Wall Street Journal "there could come a day" when his company stopped offering TV service altogether, relying on broadband for its revenue. Dolan would later sell Cablevision to Altice for $17.7 billion in 2015.

Streaming live TV services are still in their infancy, and the industry is still in flux. Since launch every service has increased prices by $5 a month, channel selections and cities with local channel access are changing all the time, and reports persist about some services losing money. While streaming is undoubtedly the future, it will be some time before both prices and the services offered settle in.
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