Last year, the company’s VP of customer service, Tom Karinshak, detailed some steps Comcast is making to overhaul its customer service, including; expanding digital care teams, a callback feature that allows you to schedule a time for Comcast to call you (rather than wait on hold), and an ETA feature that messages customers on the arrival status of service technicians (for installation and troubleshooting).

Chromecast: Android and Chrome Browser users will love the easy streaming options provided by Chromecast. This $35 HD streaming stick hides behind your TV and has native integrations with Netflix, YouTube, HBO Go, Hulu, and many other services. A 4k version is available for $69. In addition to natively supported services, Chromecast can be voice controlled with a Google Home. You can stream literally anything that works on the web with the Chrome browser “cast” button. Also cast your screen from modern Android phones right to your TV. I personally use a Chromecast on both of my TVs.
FuboTV is a live online streaming service that specializes in providing sports programming. Though they also offer a selection of regular TV programming, they provide live streaming of games in the MLB, NFL, NHL and NBA, as well as major college sports and international sporting events. For $34.99 per month the service offers access to 68 channels. FuboTV is also offering a one-week free trial so that you can check out the service.
If you have a TV in your house -- that is, a screen that incorporates a tuner -- you're part-way to cutting the cord already. An affordable indoor antenna hooked up to your TV will let you watch free TV over the air from any channel you receive in your local broadcast area. Antennas cost as little as $10. See our comparison of indoor antennas here.
The good news is that nearly all of these services offer the ESPN family of networks as standard, at the lowest tier. Many then offer regional Fox Sports channels, and even an array of overseas sports broadcasts. Soccer fanatics should also look into FuboTV, which emphasizes the major sports leagues in general but is particularly generous with international football. Again, be sure to check with the various live TV providers to see what you’re allowed to see in your region and for what price. (If you can afford it, consider Playstation Vue, which offers easy access to the many games streaming every day on ESPN’s website.) ESPN also now offers ESPN+, which features a selection of live games from professional and college sports, along with access to the network's documentary films and some studio content exclusive to the subscription service.
Cable, from providers such as XFINITY, Spectrum and Cox, is likely available in your area. DSL is another commonly available internet service, from providers including AT&T, Verizon and Frontier. Fiber technology is available primarily in select metro areas and include providers such as CenturyLink and AT&T. Rural areas will likely have the fewest internet options and may only be eligible for satellite internet providers such as HughesNet. Use Allconnect to find out which internet options are available in your area.
I’m sorry that you are disgusted, but I understand why you are wary. Keep in mind that some of these options let you try their services for free before you commit to anything. Also, if you have a few friends, as most people do, there’s a possibility one or more of them is already using one of these cable alternatives. Why not ask around to see if any of them do? That would give you the opportunity to receive a review from someone you know and trust to tell you how things really are. I wish you luck and encourage you not to give up on finding a replacement for cable.
Picture this. It's a lazy Sunday afternoon, and you want to rewatch your favorite show for the tenth time. You log into your Netflix account and realize to your horror that your show has been taken off of the service. How are you supposed to binge watch now? Stand alone streaming services are notorious for adding and removing titles from their library abruptly and without explanation. Your favorite show or movie might be there one day and gone the next. With cable TV, you can set up a series recording for your show so you can watch every episode. While Netflix might stop airing your show mid-series, the show's TV network won't. Many providers like DIRECTV and Spectrum also offer On-Demand features with thousands of titles that you can watch from any of your devices at anytime. This means you can still binge watch your favorite shows at no additional cost. You'll also be able to watch your shows as soon as they air with a cable or satellite TV connection. With streaming services like Netflix, you might not be able to watch the season for several months after it airs on live TV. By the time the latest season shows up on Netflix, your friends will have spoiled all the important plotlines and shocking moments.

Comcast reported a loss of 275,000 subscribers in the third quarter of 2010, bringing the total for the calendar year to 625,000. The company said most of these losses were not from people leaving for another service. Moffett pointed out that cable companies needed to offer lower-cost packages,[7] but a survey by Strategy Analytics revealed financial considerations were not the primary reason. People were not satisfied with what they could get, and online sources had a wider array of content. The survey showed that 13% of cable subscribers intended to cancel service in the next year. Slightly more than half were under the age of 40, and nearly all had a high school education. Two-thirds had or planned further schooling, and just over half earned at least $50,000 a year.[8]

What you get: PlayStation Vue can be configured to resemble an expansive, if somewhat pricey, cable-TV-style programming plan. After recent price hikes, packages range from a $45-per-month basic option to an $80 Ultra plan with about 90 channels, including premium channels such as HBO and Showtime. You get local channels in many major markets and a cloud DVR for recording shows. Vue supports up to five simultaneous users. There’s now also a mobile option, so new users can sign up and start watching the service directly from mobile phones, tablets, or PCs even when they’re outside the home.


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However, even if you do have to pay for internet, that doesn’t mean you can’t save a ton by ditching your television service subscription. Just be aware that cable and satellite companies will tout their service bundles to try and convince you to commit to multiple services. While the promo or introductory prices may look attractive, they will go up when the initial period ends, so think long and hard about the potential consequences, especially if you have to sign a contract.
PlayStation Vue’s interface feels much smoother than any other streaming service we’ve tested. It really starts with the attention to detail. PlayStation Vue clearly labels channels and “On Demand” content up in the top right-hand corner of the screen. This makes it easier to differentiate live content vs. on-demand content and surf for other shows that particular network has to offer.
Television manufacturers have been moving toward “smart TVs” that connect to the internet and provide access to Netflix, Hulu, Amazon Prime Video and the like. The selection of apps on these sets vary depending on licensing agreements made between the manufacturers and the O.T.T. services. (O.T.T. is short for “over the top,” a term applied to any streaming media provider to which a consumer can subscribe directly.) Also, not all of them will let you plug in and get a seamless, cable-like TV experience without any other hardware. The technology and interfaces are certain to improve in the years ahead, but for now, for the best results, you’re better off just investing in a set-top box. 
I’m sorry that you are disgusted, but I understand why you are wary. Keep in mind that some of these options let you try their services for free before you commit to anything. Also, if you have a few friends, as most people do, there’s a possibility one or more of them is already using one of these cable alternatives. Why not ask around to see if any of them do? That would give you the opportunity to receive a review from someone you know and trust to tell you how things really are. I wish you luck and encourage you not to give up on finding a replacement for cable.
Prime Video enables you to watch an extensive library of both movies and TV shows for just $8.99 per month, after a 30-day free trial. You can also subscribe to more than 100 premium channels, including HBO, Showtime and Starz, as well as dozens of regular TV channels. However, unlike regular cable TV, you only have to pay for the channels that you actually watch.
We bought the adapter boxes for our old analog TV’s and watch broadcast digital. Our favorite channel is Retro TV. They broadcast old TV series (we’re old, too). Some good stuff. We have been disappointed in the quality of broadcast digital, however. The picture is constantly breaking up. We get “No Signal” way too often. Maybe it’s the cheap adapter or cheap antenna. Anyway, “not as advertised” by the government. The quality and reliability of broadcast analog was much better.
Antenna: The antenna is the way TV started. You connect an indoor or outdoor antenna to your TV and receive programs from over-the-air local and network affiliate TV channels. This is a great way to receive free programming from the major TV networks (ABC, CBS, NBC, Fox, WB, and PBS). It is important to note that older analog TVs, and many HDTVs made before 2007, will require the use of a digital converter box that is placed between the antenna and the TV. 
Pete, you can find some free sports on sites like NBC and ESPN3, but it’s not regular enough to catch all your favorites. I enjoy watching a good game now and then, but I’m not a die hard fan who has to catch every game his favorite team plays. So I’m pretty much content to watch whichever shows come on the regular network channels (even if I have to put up with commercials… sigh).
Most cord cutters seem to focus on TV as cord cutting and not home Internet. Yet there is a growing trend toward not only cutting the cable TV bill but also the cable Internet bill. Almost every day someone asks how to lower their Internet bill or if they can use their cellphone for home Internet. The good news is there is a growing push to help you cut the cord on home Internet.
Other important factors include cloud DVR and the interface itself. Yes, most of the services above allow you to record and play back shows, just like a traditional cable or satellite DVR, but they often come with restrictions. Some services have a traditional, cable-box-like menu system, while some are more experimental (read: they have a steep learning curve).
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