Last year, the company’s VP of customer service, Tom Karinshak, detailed some steps Comcast is making to overhaul its customer service, including; expanding digital care teams, a callback feature that allows you to schedule a time for Comcast to call you (rather than wait on hold), and an ETA feature that messages customers on the arrival status of service technicians (for installation and troubleshooting).
One of the toughest things for cord-cutters to give up is sports content, since cable and satellite TV give access not only to home games, but also to matches from all around the world. An HD antenna will keep you covered for local games. Otherwise, you have two options: a cable-replacement service, or a streaming sports service. Every major sports organization offers some kind of streaming package, from MLB.TV to NFL Live to NBA League Pass. These services are expensive compared to streaming subscriptions, and can cost between $100 and $200 per year.
During the 1980s, United States regulations not unlike public, educational, and government access (PEG) created the beginning of cable-originated live television programming. As cable penetration increased, numerous cable-only TV stations were launched, many with their own news bureaus that could provide more immediate and more localized content than that provided by the nearest network newscast.
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Note: Several premium cable channels offer standalone monthly subscriptions to their original programming for people who don’t subscribe through cable or satellite providers. The most popular of these are HBO Now ($14.99/mo.), Showtime ($10.99/mo.) and Starz ($8.99/mo.). These (and others) are also available as add-on channels to Amazon Prime Video; of those three, only Showtime is cheaper as an add-on ($8.99/mo.).
Neither of us have ever watched sports, so that make it easier. I didn’t have cable growing up. The first year or two we were married, we would get the 3 month trials. We haven’t had it at all for the last 12 years. Beings we never had it for more than a few months, I can’t really say I miss it. Our company keeps calling us because it would only be $10 a month more to add channels. But there is no way I would want to fight that battle with my kids. After our 6 week trip (with no netflix), I have managed to keep screen time for the oldest two under 25 minutes a day. And my youngest have forgotten about it all together! At this point, I don’t know if they could pay me to get channels.
You do need to have Internet in order to take advantage of a lot of streaming options like Netflix, Playstation Vue, Direct TV Now and others. If, however, you only need broadcast channels you can get an antenna and/or an over-the-air DVR, and watch broadcast TV only. As far as finding cheap internet, a lot of the time you’re subject to what options you have in your area. IN my area I have two providers that I usually go back and forth between finding the best deal and sticking with it for a couple of years. Good luck!
So, what’s the catch? The ads. You can’t escape them. But if you’re looking for a free library of curated TV shows, movies, music, and internet video content, you can’t go wrong with this cable alternative. PlutoTV is also very compatible with supporting devices including Amazon Fire TV and Fire Tablets, Android, Android TV, Apple TV, Chromecast, iOS, Roku, Web browsers, and select Sony, Samsung, and Vivio Smart TVs. Bottom line: If tight budget is your name, PlutoTV is your game.
We looked closely at the ratings and scores by Consumer Reports, the American Customer Satisfaction Index (ACSI), and J.D. Power. Each of these groups rate cable companies on customer satisfaction, with some breakout categories like performance, value, communications, billing, and technical support. Companies that score well with these consumer resources are more likely to resolve issues, clearly communicate changes in billing, and consistently provide reliable television service.
XFINITY TV offers more contract options than most TV providers, so you can select the one that works for you. These options vary by location but may include no-contract plans, 12-month contracts, and 24-month contracts. A 12-month contract will save you $10 per month over a no-contract plan, but if you’re a student or renter who might move soon, the month-to-month option will prevent an early termination fee down the road.
Cox is one of the few providers that offer the option to self-install your service. The catch? It’ll cost you $20 — basically charging you to DIY. Your alternative is a $75 professional installation. This doesn’t seem to hurt its customer satisfaction though, as it scored 65 out 100 from Consumer Reports and 63 out of 100 from the ACSI — both scores above Comcast and Mediacom.
◊ To qualify for the contract buyout program, a customer must order and install a qualifying Triple Play or limited Double Play promotion; offers not available in all areas. Offer available to qualifying customers only who have no outstanding obligations to Charter. Check amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500. For contract buyout qualifications, go to Spectrum.com/buyout.
Already mentioned in another thread, but, SlingTV has good sports coverage -- otherwise, we use OTA for, e.g. PBS -- but, beware that the SlingTV WebOS client (runs on LG 4K TVs) is unreliable with some sports channels. (With others, it works fine ?!) The SlingTV WebOS client needs to be robustified. SlingTV works fine via web/chrome/Windows10 and on IOS.
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I have been thinking and talking about getting rid of cable for years. Initially the motivation was to have more time, but when I started watching my expenses and saving for retirement, the $50/month bill started to bug me. Every time I try to do it, however, a show that I like to watch starts a new season – Master Chef, Top Chef, Survivor. (Clearly I’m a reality tv fan.) I think I might have finally accepted that I’m just always going to have tv, and that is okay.