Comcast has earned a reputation for bad customer service, but it has steadily improved its ratings year after year. Its ACSI score rose by eight points in just one year, from 54 out of 100 in 2015 to 62 out of 100 in 2016. This is an indication that the company is making an effort to improve its reputation and will likely continue to progress. Though from 2017 to 2018, its rating did drop by one point.
This is the big issue for me, too. If you’re not into watching sports: good for you, cutting the cord is pretty easy. If you are, there are no real viable alternatives. ESPN streams online, but you have to have a cable subscription to access it. You can get pirated streams, but they’re very poor quality and not great for your computer, obviously. You could go to a bar, but then you’re forced to buying food and drinks for the length of a game, which could end up being close to what you’d pay for a month of Comcast.
DIRECTV is the go to satellite TV provider for sports fanatics. Get exclusive access to every live game every Sunday with NFL Sunday Ticket. Watch your favorite teams on your TV or stream the games on your laptop, phone, tablet, or gaming console. NFL Sunday Ticket also comes with the DIRECTV Fantasy Zone Channel, so you can get all the stats you need on your fantasy team. You'll also have access to Player Tracker, which lets you keep tabs on the stats of your 20 favorite players. Have too many live games going on at the same time? The DIRECTV Red Zone Channel lets you watch multiple games at once, on the same screen. You'll never miss a touchdown again.
Chromecast: Android and Chrome Browser users will love the easy streaming options provided by Chromecast. This $35 HD streaming stick hides behind your TV and has native integrations with Netflix, YouTube, HBO Go, Hulu, and many other services. A 4k version is available for $69. In addition to natively supported services, Chromecast can be voice controlled with a Google Home. You can stream literally anything that works on the web with the Chrome browser “cast” button. Also cast your screen from modern Android phones right to your TV. I personally use a Chromecast on both of my TVs.
You do need to have Internet in order to take advantage of a lot of streaming options like Netflix, Playstation Vue, Direct TV Now and others. If, however, you only need broadcast channels you can get an antenna and/or an over-the-air DVR, and watch broadcast TV only. As far as finding cheap internet, a lot of the time you’re subject to what options you have in your area. IN my area I have two providers that I usually go back and forth between finding the best deal and sticking with it for a couple of years. Good luck!
One last point on what to watch: If you really want to pay only for what you want to watch and nothing else, don’t forget that iTunes, Amazon, Vudu, Fandango Now, Cinema Now, Google Play and others will gladly sell or rent you movies and episodes of TV series, to watch on your computer or TV. If you’re thinking of your various subscriptions as an analogue to cable, then think of this option as akin to the old-fashioned “pay per view.” The fees can add up if you watch a lot, but these vendors have some free videos, too.
Credit: ShutterstockTom's Guide compared all three services head-to-head-to-head, and discovered that Netflix is generally the best of the three. However, the services do not offer exactly the same thing. Netflix is a good all-purpose service, while Hulu focuses on recently aired TV, and Amazon Prime is part of a larger service that also offers free shipping on Amazon orders, e-book loans and other perks. (Viewers who just want Amazon Video without any other perks can now subscribe to it for $9 per month.)
Pros: The most consumer-friendly terms (up to six screens, no DVR storage limits), best program guide navigation, easiest one-click for adding shows to DVR record list. Terrific app that makes it easy to watch the TV shows from bedroom, living room, office, park – anywhere. Plus, if YouTube TV doesn't have your show, the main YouTube website probably does have some variation of it. There's enough to keep you busy for days. The No. 1 choice for cord cutters – unless you live in an Amazon world. In which case,, buy a Roku streaming stick and get YouTube that way. It's that good.
Mediacom only offers its cable TV service paired with an internet plan, but that starting bundle comes at a fair rate. You can get high speed internet (60 Mbps or 100 Mbps) with the Local Plus TV plan. It comes with the basic networks like NBC, the CW, and ABC — but not much beyond that. You’ll have to upgrade to the Family TV plan for everything except premium channels.
You don’t need a cable subscription for everything, but lately I’ve noticed they are blacking out more and more marquee events on ESPN3. I would have cut the cord long ago if it wasn’t for my love of sports. There are illegal streams for most sporting events now, but if you want to go legit you don’t have many options. You could do MLB.tv and things like that, but once you factor in those costs plus going out to bars or friends’ places for NFL games, etc. it’s getting almost as expensive as a cable plan.
For supporters of teams outside your local area, some sport-specific streaming options might also be attractive. Each major sports league offers some sort of online viewing option for somewhere in the neighborhood of $110 a year, with the caveat that local games are blacked out. (NFL fans can pay only $69.99 to watch any team they like, but must make do with replays.)
Already mentioned in another thread, but, SlingTV has good sports coverage -- otherwise, we use OTA for, e.g. PBS -- but, beware that the SlingTV WebOS client (runs on LG 4K TVs) is unreliable with some sports channels. (With others, it works fine ?!) The SlingTV WebOS client needs to be robustified. SlingTV works fine via web/chrome/Windows10 and on IOS.
Last year, the company’s VP of customer service, Tom Karinshak, detailed some steps Comcast is making to overhaul its customer service, including; expanding digital care teams, a callback feature that allows you to schedule a time for Comcast to call you (rather than wait on hold), and an ETA feature that messages customers on the arrival status of service technicians (for installation and troubleshooting).
Google was comparatively late to the game, but YouTube TV is now our favorite live TV streaming service in this price range. The main reason is because it's the cheapest of the four to offer local channels, and its local channel coverage includes all four locals in most areas of the country. It also has the best DVR of the bunch, including unlimited storage, with one catch: If an episode you've recorded appears in YouTube TV's VOD library, it gets replaced by the on-demand version -- so you lose the ability to fast-forward through commercials. Its interface is no-nonsense, even drab, and yet it offers most of the features a cable service can give you. And unlike Sling and others, it's dead simple: one package, one price, done.