Comcast has earned a reputation for bad customer service, but it has steadily improved its ratings year after year. Its ACSI score rose by eight points in just one year, from 54 out of 100 in 2015 to 62 out of 100 in 2016. This is an indication that the company is making an effort to improve its reputation and will likely continue to progress. Though from 2017 to 2018, its rating did drop by one point.
If you're purchasing satellite TV, a professional will come to your home and set up a dish on the roof or balcony. This installation process tends to take longer than it would for cable or fiber TV because of the large equipment that's required. You can expect the installer to be at your home for several hours, whereas cable installation typically only takes 1-3 hours. Take advantage of that time by asking any questions you might have about how your new TV connection works. The installer will be happy to help! DIRECTV installation comes free with all of the provider's packages. Many customers can even opt for next-day installation. However, if you want to start watching your favorite shows before your installation process, with DIRECTV you can! As soon as your order has been confirmed, you can log into the DIRECTV app and start watching from your mobile device. The installation process for cable or fiber TV will be relatively easy if your home already has a cable or fiber connection from past service.
The answer to that will depend on what you’re specifically looking for from television. If your answer is “I want it all,” then honestly, you may be better off sticking with cable or satellite, because getting it “all” piecemeal will likely be prohibitively expensive. But if you have particular areas of interest, cord-cutting is definitely feasible and probably cheaper. (More advice on how to cut your bill without fully cutting the cord can be found in this guide from Wirecutter.)
You forgot Playstation Vue. It’s way better than Sling (Sling’s app is terrible), has full function cloud DVR and OnDemand access, and has access to local Comcast SportsNet channels (DirecTV Now doesn’t in Philly). I’ve been using Vue for 6 months and I did a trial of DirectTV Now and Sling. DirecTV probably has the best app (Amazon Fire), but Vue has the best content if you’re a sports fan. Sling is a distant 3rd, worst app and worst performance.
BMT, many of the networks are actually raising the prices they charge cable companies because their revenues are down. It is having he opposite affect of your prediction, and many basic cable plans are becoming more expensive. The competition between the major providers is the only thing currently keeping pricing in check. We still have our cable for the time being, but I wouldn’t be opposed to dropping cable at some point – we rarely watch much TV. Unfortunately, the channels we watch most often are cable only channels! 🙂
PlayStation Vue’s interface feels much smoother than any other streaming service we’ve tested. It really starts with the attention to detail. PlayStation Vue clearly labels channels and “On Demand” content up in the top right-hand corner of the screen. This makes it easier to differentiate live content vs. on-demand content and surf for other shows that particular network has to offer.
Dependability and other quality issues related to the streaming Internet TV services are all over the board. Internet speed, type of Internet connection (wired vs. wireless), and platform (game console vs. computer vs. other devices) are among the things to consider. I chose PlayStation Vue because it has the widest choice of channels at a price I couldn't pass up. Its feature set is considered by many to be superior to the alternatives. Buffering of streaming content is more noticeable on certain platforms, with Roku often cited as one of the worst. When considering how much you'll save over traditional cable/satellite, you need to factor in the cost of Internet service. That wasn't an issue for me. As a heavy computer user, I would have Internet access to pay for anyway, regardless of my TV usage. If you have a family with several members using your Internet connection all at the same time, streaming TV service performance will take a hit, as it requires a fair amount of horsepower. If more than one person in the home is watching PS Vue at the same time, they each need to be on a different platform, with some exceptions. Sony's PS Vue website explains those limitations in more detail.
Fire TV: Amazon’s Fire TV is the retailer’s foray into TV connected devices. Fire TV is an external box that supports 4k video and integrates with Alexa. In addition to Amazon’s streaming video service, it supports Netflix, Hulu, SlingTV, HBO Go, and many more. In my experience, Amazon devices are great for those entrenched in the Amazon ecosystem, but the user interfaces are not as friendly as competing devices. Fire TV costs $90 at Amazon.
That said, if you want a cable-like experience both at home and on the go without the dead weight that a cable subscription brings, then a streaming service is worth a look. There's no contract to sign, and if you don't like the service you're on, you can easily switch. So whether you're looking for a basic package such as Sling TV or want to pay more for a deluxe experience from the likes of PlayStation Vue, there should be a streaming TV service to suit you.
Bear in mind that, if you’re on the ball, there’s also plenty you can watch for free — with no need to subscribe to anything. This may change in the future as major media companies put more of their products behind a paywall, but for now, some major channels (like ABC, Fox, the CW and PBS) make select episodes of their shows available online for nothing, for a limited time after their original broadcasts. You can watch them through a web browser or through an app on your set-top box.
That’s right, Amazon—it’s not just for shopping. It’s a major contender in the online streaming market. A membership to Amazon Prime Video gives you access to a wide selection of popular movies and TV series, plus a bunch of Amazon original series. And if Prime Video doesn’t include the show or movie you want as part of your package, you can usually pay per season or episode, or just rent it.
If consolidating your monthly fees and needs into one location sounds ideal, try Amazon Prime Video. This is an especially valuable option if you’re already an Amazon Prime member as it comes at no additional cost. Not yet an Amazon Prime member? Then this cable TV alternative costs $99 for a full year. At $8.25 per month, it’s a small price to pay for all the Prime Membership benefits.
I teach financial planning to Soldiers transitioning out of the Military. I always bring this up when discussing how to cut expenses. While there are always people who cannot fathom living without their cable, I am always surprised to see how many in class have already started to do this. In the past 10 years, I have only paid for cable for a year, although I have had it provided free for a few others. I love being cable-free and with HD antennas, Netflix, and Hulu, I am never without something to watch when I want. And I don’t find myself watching the “best of the worst” since I have no qualms with shutting off the tv and doing something else.
FilmStruck ($6.99/mo, $10.99/mo., $99/yr.): A cinephile’s paradise, this service offers a range of classic, independent and foreign films from around the world, including (at the higher-tier subscription) most of what’s been released by the boutique home video company the Criterion Collection. (Lower tier subscriptions include a rotating selection.) FilmStruck, which is developed and managed by Turner Classic Movies, has been adding hundreds of classic titles since February from the Warner Archive, which until recently had its own streaming service. Tons of Old Hollywood favorites like “Casablanca,” “Citizen Kane” and “Rebel Without a Cause” are now available on FilmStruck as result. What’s more, its home page is one of the best-curated, best-updated of any streaming site.
◊ To qualify for the contract buyout program, a customer must order and install a qualifying Triple Play or limited Double Play promotion; offers not available in all areas. Offer available to qualifying customers only who have no outstanding obligations to Charter. Check amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500. For contract buyout qualifications, go to Spectrum.com/buyout.
One last point on what to watch: If you really want to pay only for what you want to watch and nothing else, don’t forget that iTunes, Amazon, Vudu, Fandango Now, Cinema Now, Google Play and others will gladly sell or rent you movies and episodes of TV series to watch on your computer or TV. If you’re thinking of your various subscriptions as an analogue to cable, then think of this option as akin to the old-fashioned “pay per view.” The fees can add up if you watch a lot, but these vendors have some free videos, too.
Aside from sports-free options Philo and AT&T Watch TV (see below), Sling is the cheapest multi-channel live TV streaming service out there. That's because it carries few local stations (ABC, CBS, Fox and NBC). It has two base packages, Orange and Blue. Orange doesn't offer any locals, while Blue has Fox and NBC but only in a handful of cities. That's why Sling makes a good complement to OTA antenna TV. Sling's interface isn't much to look at, but it offers all of the options you need without cluttering the screen. The only real letdown is its arcane live pause and DVR exceptions (you can't record Disney-owned channels like ABC, for example). Its options are myriad, so check out Sling TV: Everything you need to know for all the details.