Dependability and other quality issues related to the streaming Internet TV services are all over the board. Internet speed, type of Internet connection (wired vs. wireless), and platform (game console vs. computer vs. other devices) are among the things to consider. I chose PlayStation Vue because it has the widest choice of channels at a price I couldn't pass up. Its feature set is considered by many to be superior to the alternatives. Buffering of streaming content is more noticeable on certain platforms, with Roku often cited as one of the worst. When considering how much you'll save over traditional cable/satellite, you need to factor in the cost of Internet service. That wasn't an issue for me. As a heavy computer user, I would have Internet access to pay for anyway, regardless of my TV usage. If you have a family with several members using your Internet connection all at the same time, streaming TV service performance will take a hit, as it requires a fair amount of horsepower. If more than one person in the home is watching PS Vue at the same time, they each need to be on a different platform, with some exceptions. Sony's PS Vue website explains those limitations in more detail.
Clearly, the current model of inflicting higher prices on a shrinking subscriber base is not sustainable, but it’s hard to see the traditional TV business—including both cable providers and networks—changing their ways until they have nothing left to lose. I can’t say exactly when that’s going to happen. But if history’s any guide, it’ll probably be sooner than they expect.
It’s really not that big of a shock that a major TV provider has inconsistent customer service at best. We pitted DIRECTV and DISH against each other in the customer service department, and DISH falls short on the American Customer Satisfaction Index (ACSI1). From our experience, you can expect longer hold times with DISH’s customer service department.
Alphabet does not break out YouTube TV numbers but for both companies it's not really about where they are now but where the market is going. The cable universe still contains about 86 million homes -- down from nearly 95 million at its peak. This isn't Alphabet trying to maintain share. It's the company seeing that not only are those 86 million remaining cable homes in play, but so are tens of millions of Millennials who never had a cord to cut in the first place.
Providers including AT&T, CenturyLink, Verizon and Frontier offer fiber internet in select areas. Though multiple internet providers offer fiber internet, the service is not yet as widely available as cable and other types of internet. You may have access to fiber internet if you live in certain major cities. However, as more people demand the high speeds fiber optic internet has to offer, it will become increasingly available in more markets.
This one’s easy: Get FilmStruck for sure, and then consider Mubi, Fandor and SundanceNow if you never want to run out of challenging foreign films, indie films and documentaries. And while cinephiles who decry Netflix’s paucity of older movies may be shocked to hear this, that service’s teeming library of recent art films from around the world (in July 2018 they included “Aquarius,” “Nocturama” and “Staying Vertical”) is maybe its best-kept secret.