It’s really not that big of a shock that a major TV provider has inconsistent customer service at best. We pitted DIRECTV and DISH against each other in the customer service department, and DISH falls short on the American Customer Satisfaction Index (ACSI1). From our experience, you can expect longer hold times with DISH’s customer service department.
Top shows include: Boardwalk Empire, Family Tree, Treme, Board to Death, Mr. Roger’s Neighborhood, Arthur, Sesame Street, Twin Peaks, The Man in the High Castle, Six Feet Under, Hannibal, Hand of God, The Wire, The Americans, Transparent, Vikings, Justified, The Good Wife, Downton Abbey, Enlightened, Red Oaks, Veep, Entourage, 24, Duck Dynasty, and more. Also, you can add on other subscriptions, like Showtime, for a little less than it would cost to subscribe direction to Showtime. Learn about the “add-on” options.
Since cutting cable TV, my family doesn’t miss our cable TV package one bit. We use our cell phones to replace the home phone, which we thought we would miss but don’t. We especially don’t miss the telemarketers. The kids initially missed a few channels, but now they are content fighting with each other over which of the thousands of kids’ shows at their disposal they will watch during their TV time.
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This option is for you if you like to follow the latest network and non-premium cable shows, like The New Girl, The Voice, The Flash, or Modern Family. Hulu Plus ($7.99 per month) offers current programs from FOX, NBC, ABC, the CW, as well as delayed or archived content from cable channels like Comedy Central and FX. You can add CBS shows, like Big Bang Theory, for another monthly fee of $5.99.
After 2009, over the air TV signals became digital and old analog tuner TVs stopped working. Did you know that you could still get over the air signals? In fact, you can watch local channels without cable, and they are available free and in a clear beautiful high definition picture. Those signals are bouncing off your house as you read this. If you own a TV sold in the U.S. made after March 1st, 2007, it has a digital tuner as mandated by law.
In March 2019, DirecTV Now became much, much less appealing than it was previously. Not only did corporate owner AT&T jack the price from $40 to $50 per month, it cut numerous key channels, including AMC, Comedy Central, Discovery and HGTV, from its base package. The upside is that HBO is included as part of the price. Getting a standalone HBO Now subscription costs $15 per month, so an increase of $10 to get HBO included is technically a $5 monthly discount. But it locks you into a bundle, just the kind of thing cord cutters want to avoid. On top of that, its DVR and app are a step behind most competitors.