It’s really not that big of a shock that a major TV provider has inconsistent customer service at best. We pitted DIRECTV and DISH against each other in the customer service department, and DISH falls short on the American Customer Satisfaction Index (ACSI1). From our experience, you can expect longer hold times with DISH’s customer service department.
Cable companies tend to make bundling TV, phone, and internet easy, which means lots of savings for you. Not only are bundles cheaper than buying the services individually, they’re also convenient because you don’t have to deal with more than one supplier—that cuts out hassle and paperwork. Use our site to compare prices and check for providers offering phone, internet, and cable bundles.
Plan for how you’ll watch TV without cable. “If you want to take advantage of streaming services—such as Netflix, Hulu, Amazon Prime, and so forth—you’ll need a way to display them on your TV,” according to Tom’s Guide, a popular unbiased technology product review site. The top strategies are to buy a smart TV or a streaming device for cable TV alternatives. Netflix is what you want if you like to binge-watch entire seasons of previously aired shows. Hulu is best for the latest popular shows, and Amazon Prime has many of the same titles as Netflix and Hulu but, because it’s newer, lacks the extensive library of shows. Sling TV is another option, and it streams live cable shows.
With Sling, there’s no more waiting on a show to air—you can watch it live like with cable or satellite, except you’re watching over the internet! The basic package includes 30 live channels like AMC, CNN, ESPN, ESPN2, HGTV, and Disney Channel. You can get a slightly different lineup of networks for $25, or get both for $40. There are also $5–10 add-on packages for sports fans, movie buffs and your little ones. So if ESPN is the only reason you’re clinging to your cable box, you may be out of excuses now!
Google Chromecast. The Chromecast device differs in that you plug the dongle into the HDMI port of your TV and "cast" the screen on your phone or tablet to your TV. This means that your phone acts as the remote for the Chromecast, which makes it a little more difficult to use that other dongles. Still, the overall idea of using internet television content and placing it on your television to watch on a large screen is at play.
If you're looking for the channel packages that offer the most variety, we'd highly recommend DIRECTV. This provider's diverse plans and extra perks will satisfy all of your TV needs. Whether you want movie channels, prime-time sports networks, or a library of 10,000 on-demand titles, DIRECTV has it all. You'll also have access to one of the largest selections of HD channels on the market, so you can watch all your shows in crystal clear quality.
* Offers available on residential services listed and to new Wave customers only. Offer expires 11/30/2018. TV rates subject to change based on programming cost increases. Equipment, taxes and other fees apply. Local TV stations charge an additional $13.00-$19.00 monthly fee for their channels; this fee varies by area, visit Rate Cards for details.
I'm all for new features. Don't know how much time I've lost on just one more turn. But, I'm not a kid anymore. I think all people with families can testify, that you simply don't have the time to spend hours on a game. And each iteration makes the hurdle even bigger. I would probably get my ass handed to me by a 12 year old! Still love the game though!
For vast libraries of movies and TV content prior to the current season, I recommend getting the 30-day free trial to Amazon Prime. Another big reason to get Amazon Prime is the option of adding Showtime and Starz with your subscription. For just $8.99 per month, you have every TV show and movie offered by Starz and Showtime just as if you had the network with a cable provider.
Most cable companies require a set-top box to view their cable channels, even on newer televisions with digital cable QAM tuners, because most digital cable channels are now encrypted, or "scrambled", to reduce cable service theft. A cable from the jack in the wall is attached to the input of the box, and an output cable from the box is attached to the television, usually the RF-IN or composite input on older TVs. Since the set-top box only decodes the single channel that is being watched, each television in the house requires a separate box. Some unencrypted channels, usually traditional over-the-air broadcast networks, can be displayed without a receiver box. The cable company will provide set top boxes based on the level of service a customer purchases, from basic set top boxes with a standard definition picture connected through the standard coaxial connection on the TV, to high-definition wireless DVR receivers connected via HDMI or component. Older analog television sets are "cable ready" and can receive the old analog cable without a set-top box. To receive digital cable channels on an analog television set, even unencrypted ones, requires a different type of box, a digital television adapter supplied by the cable company. A new distribution method that takes advantage of the low cost high quality DVB distribution to residential areas, uses TV gateways to convert the DVB-C, DVB-C2 stream to IP for distribution of TV over IP network in the home.
Funny so many people complaining about Charter. We’ve been with them for years and had little to no trouble. No services is perfect, but they have not given us any trouble. Last time I went to the local office, waited maybe 5 minutes and was taken care of quickly, efficiently and friendly. Course there are many different locations, maybe some are better than or worst than others. Just our experience. Plus, we live some what out in the country, don’t have any other options. But over all we are happy.
I need to be able to watch POWER on STARZ….LBVS I pay $255.00 to ATT a bundle deal, too much, for a land line I don’t use, cable channels I don’t watch and the internet. I need the internet to connect to other options…right??? They don’t seem to appreciate your membership. They don’t offer suggestions, advice and/or options. You tell what your need, they let you do all the talking. It’s like they are not interesting in keeping you as a valued customer. IJS
A couple years ago, some services decided it wasn't enough to just provide some a la carte streaming of shows. They wanted to provide what is pretty much a full cable-television subscription experience over the internet. These are those services. They won't necessarily give you super-granular control over content like you'd have with a regular streaming service, or even moreso with a DVR recording stuff off the air, but they give you access to a lot of content you might not otherwise get without a cable subscription—especially news and sports.
Most cable broadband ISPs offer packages that include both internet and television. A few cable providers also offer mobile and phone options. In a lot of cases, there is a discounted subscription price if you bundle your internet, cable TV, and other services. Many customers are surprised to find that buying only one or the other is actually more expensive than choosing a bundled service package.
PlayStation Vue plans aren’t that much cheaper than traditional cable or satellite, so it’s probably not the best option if you‘re cutting the cord to save money. It does offer a 5-day free trial, so you can test it out (two days shorter than any other streaming service), but make sure to cancel by day five, or you‘ll be charged for the whole month.
In 2015, the FCC redefined what really constitutes "broadband" speed in the US as 25 Megabits per second (Mbps) download speeds, up from 4Mbps, which was the standard since 2010. At the time, that put 17 percent of the population (55 million households) without true broadband. According to the FCC's 2016 Broadband Progress Report, 34 million US citizens (10 percent) lack access to such speeds; 23 million are in rural areas.
In general, streaming hardware all works the same way. The device connects to both the Internet (via Wi-Fi or Ethernet) and your TV (via HDMI), streaming content from channels that are either free or require a monthly subscription. You browse through channels directly on your TV screen via a remote. A large part of the appeal here is that you choose which channels you want to subscribe to. Netflix and Hulu Plus, the most popular channels (available on the Apple, Roku and Google devices) provide access to a robust selection of movies as well as current and past TV shows.
PlayStation Vue is a streaming service similar to Sling TV, offering channels like AMC, TBS, Syfy and much more. However, this service starts at $39.99 per month. Check out this comparison of Sling TV Channels vs. PS Vue for the difference in each services channel lineup. You don’t need a PlayStation gaming console to use the service either. While the service is available on PlayStation 3 and PlayStation 4, you can also use the service with Roku, Amazon Fire TV, Fire TV Stick, Google Chromecast, Android, iPad, and iPhone. Check out my review of PlayStation Vue for more details.
So what have we gotten in the end, is the same, no ala carte and possibly no way to even dvr on our own to have some control there. And now not only similar cost for the packages we need to have adequate internet service when we may not normally need that at all. Some only use their limited cell service and they will not be able to get by with that at all, they now have to have some kind of decent speed and data plan. $$ anyone?
Great article, thanks for all the food for thought! We originally got a great deal from Comcast, the triple play: $99/mo (plus taxes) for the first 2 years, for cable, land line and internet. But now the bill has crept up to around $175/mo. Getting ready to cut the cord, but we have two dilemmas: 1) we didn’t buy a Smart TV so because of some goofy issue with my laptop, I have to reboot it after connecting it to the TV in order to watch anything. A pain in the butt. Have searched extensively and not found a workaround. Are these fire sticks USB devices that would cut out the laptop connection entirely? And 2) we are middle agers with the same land line for 25 years, and it’s like a member of the family… lol. We’re afraid to let it go! It’s been part of our identity for so long, literally (for ID purposes with accounts and such) and figuratively speaking. But I think we’re going to rip the band aid off soon. About all we watch on our 700+ channel Comcast package consistently is Law and Order and Frasier reruns, and the occasional movie. Otherwise it’s just pointless channel flipping.
1 Number of available channels may vary by area. Please refer to your local channel lineup for details. An HDTV, HD cable box and HD cabling are required to view HD programming. HBO, Cinemax and related channels and service marks are the property of Home Box Office Inc., LLC. SHOWTIME is a registered trademark of Showtime Networks Inc., a CBS Company. Starz® and STARZ ENCORESM related channels and service marks are the property of Starz Entertainment, LLC. All other trademarks are the property of their respective owners.
Fiber-Optic TV is one of the newest types of television technology. Light travels through glass or plastic cables to deliver all of your favorite channels. These cables are much stronger than the copper cables used for cable TV, and they can transmit data across further distances while still maintaining the same high quality picture and sound. Fiber is typically the most reliable option, because the connection isn't affected by power outages or bad weather like cable and satellite TV are. Many fiber TV providers offer bundles with fiber internet, which is extremely fast. One of the downfalls to fiber television is that it has limited availability because it's a newer technology, so it may not be offered in your area. These fiber cables must also be installed perfectly by a professional to function properly, which is part of the reason that availability is limited. Fiber TV tends to be a more expensive option, but its incredible HD quality and reliability are worth the price!
The only reasons not to get an inexpensive antenna are because you don’t want to fuss between different inputs, or you can’t find a suitable window or another spot in your home. Other than that, it’s the best way to ensure you get all your local channels, which many streaming services lack in some form. Read our comparison of the best antennas available right now.
PlayStation Vue streams with 720p resolution. I use an Amazon Fire TV, but with an Ethernet connection to get a nice picture. Right now, if you look at PS Vue, Sling TV and DirecTV Now and fuboTV, they all stream at about the same quality. I can tell you that when I have family or friends over, they think the TV is showing cable. (I don’t have a 4K TV.) Check out a video of my TV streaming PS Vue on Amazon Fire TV: https://www.youtube.com/watch?v=RabL1GGhA6Y
Playstation Vue is a relatively new TV option and lesser known service on the radar of cord-cutters, even though it’s offered by Sony. And along with Sling TV, they very well may have the most transparent pricing and sign-up process. The Playstation Vue channel lineup also includes 50+ channels in their base package dubbed “Access Slim” for $29.99 / month (this used to be $50 and they dropped the price).
This does not mean, however, that you can never watch ESPN again after you cancel cable. Nearly every major media brand is moving toward offering its own standalone subscription service. Until then, though, if it’s important to you to maintain some continuity with your current cable-viewing habits, proceed to the next section for your best options.
They also have a Canada-wide digital TV service for only $4.99 per month. No activation charge or anything. Its called Storm Digital TV. You can get it anywhere in Canada if you have high speed internet. Its the most advanced TV software I’ve ever seen so far!! It runs directly inside a web browser so no trouble with downloading and all the other trouble. I’ve been using it just for a week and i am in love! You can more info at storm.ashiqur.com.
The crown jewel driving this premium streaming service is Star Trek: Discovery (which isn't even that good a Star Trek show), plus other originals like The Good Fight, which can only be seen via All Access, at least in the US (ST:D is on Netflix in other countries). You can also add Showtime programming to watch in the All Access interface for $14.99 per month.
If you haven’t heard of Tablo, it is a clever little box. You plug it into your wall socket, connect your over-the-air TV antenna to the Tablo, and then download the sister app to your phone or tablet. The Tablo can connect to your house router via WiFi or by using the included Ethernet cable. I used the cable. Then the app brings up an easy-to-use TV guide on your phone. You can record shows and series as you would with any other DVR, and you can watch live TV through it. Its playback functions and interface are awesome -- much easier to traverse than the one I pay for with ATT -- and let me zip through commercials in seconds. In another part of my home, I have a smart TV with Roku built in. It has a Tablo app on it that allows me to watch my recordings or live TV on the big screen. And I also have a Chromecast on my other TV to do the same.
You'll find that in the majority of cities, cable companies effectively carve out their own territories. This means that you may end up with just one choice when it comes time to look into "Which cable providers in my area serve my address?" If this happens to be the case in your location, there may be other options aside from cable, which I'll go into later.
Fios TV is #1 in customer ratings in HD picture quality and signal reliability, according to the 2017 American Customer Satisfaction Index. In fact, every major customer satisfaction study ranked Fios higher overall than cable TV providers like Comcast, Spectrum (formerly Time Warner Cable), Cox and Cablevision. If you’re wondering what is the best alternative to cable, then check out how Fios compares to Cable TV, download and upload speeds as well as using video streaming services.
A la carte TV is basically already here. It may not be in the exact form you want it. But if you can’t find something to watch these days between your TV antenna and streaming box, then I suggest you sell your TV and stick with books. (Not that there’s anything wrong with that.) Even though I pay for Netflix, Amazon Prime and Philo every month, I still love free apps like YouTube.
In the most common system, multiple television channels (as many as 500, although this varies depending on the provider's available channel capacity) are distributed to subscriber residences through a coaxial cable, which comes from a trunkline supported on utility poles originating at the cable company's local distribution facility, called the "headend". Many channels can be transmitted through one coaxial cable by a technique called frequency division multiplexing. At the headend, each television channel is translated to a different frequency. By giving each channel a different frequency "slot" on the cable, the separate television signals do not interfere with each other. At an outdoor cable box on the subscriber's residence the company's service drop cable is connected to cables distributing the signal to different rooms in the building. At each television, the subscriber's television or a set-top box provided by the cable company translates the desired channel back to its original frequency (baseband), and it is displayed onscreen. Due to widespread cable theft in earlier analog systems, the signals are typically encrypted on modern digital cable systems, and the set-top box must be activated by an activation code sent by the cable company before it will function, which is only sent after the subscriber signs up. If the subscriber fails to pay their bill, the cable company can send a signal to deactivate the subscriber's box, preventing reception.
By making use of industry-wide data and the latest proprietary technology, we’ve been able to gather a large amount of information that will allow you to determine the best available local internet and television service providers in your zip code area. In the age of technology, you want to know that you have steady access to internet and television—but you don’t want to be spending a fortune on your service either.
Sony's cable-replacement service began life as a PlayStation exclusive, but now you can find PlayStation Vue just about anywhere. Viewers can choose from among four packages, ranging in price from $45 per month to $80 per month (although these prices can vary by location). Each plan will land you staples such as Cartoon Network, CNN, Discovery, Disney Channel, FX, Syfy, TBS and a variety of broadcast networks, depending on where you live. You can also record hundreds of programs and hang onto them for 28 days at a time. What really puts PS Vue at the top of the list is the service's interface, which is sleek, fast and instantly comprehensible. The service's DVR feature is also simple and robust.
Recent data released by the Philadelphia-based company indicates that most cord-cutters don't stray far because many have no other viable alternatives given the poor state of broadband competition in many markets. An average Comcast customer uses 150 gigabytes per month and has 11 connected devices in their homes thanks to the proliferation of online video.
Hulu and CBS All Access are the best places to start here, with Netflix as a potential add-on. You also may want to invest in an antenna to see if you can pick up a local channel that carries MeTV or a similar retro television service. Also, since the Philo live TV service has Nickelodeon and TV Land (and is super-cheap, starting at a bare-bones package for $16 a month), it might be worth subscribing to that as well.
Bonuses Unlimited internet data, HD channels, access to AT&T Wi-Fi network, 3 months of free premium channels Free Contour HD receiver, free premium channel of your choice for 1 yr 24/7 customer support team, comes with HD DVR service to record up to 2,000 hours High internet speeds, unlimited internet data, free HD, free Spectrum TV App for multiple device viewing Optional DVR and premium channels, can customize cable package to your family Highest internet speeds for the lowest monthly price
YouTube TV. YouTube's cable-over-internet service has a great interface for channel browsing and excellent video quality. It also ranks up there with PlayStation Vue and DirecTV Now when it comes to local channel support. A big bonus of YouTube TV is the ability to use it with up to five separate YouTube accounts within the same household. This includes roommates or family. It also offers free DVR with unlimited storage.