It’s really not that big of a shock that a major TV provider has inconsistent customer service at best. We pitted DIRECTV and DISH against each other in the customer service department, and DISH falls short on the American Customer Satisfaction Index (ACSI1). From our experience, you can expect longer hold times with DISH’s customer service department.
The growing competition between satellite and fiber TV services in the country has made cable TV an inexpensive choice. This competition not only dropped the price of cable TV services but also significantly increased the number of features available to customers at exactly the same price. Because of this, new features such as HD programming are now available on most cable TV packages. So, be sure to compare the pricing plans and other features offered by a cable TV provider before you make a decision.
They also have a Canada-wide digital TV service for only $4.99 per month. No activation charge or anything. Its called Storm Digital TV. You can get it anywhere in Canada if you have high speed internet. Its the most advanced TV software I’ve ever seen so far!! It runs directly inside a web browser so no trouble with downloading and all the other trouble. I’ve been using it just for a week and i am in love! You can more info at storm.ashiqur.com.
Do you have a bundle? If you are currently bundling your internet with your cable — and possibly your cellular plan, you may have a bigger complication. The major communications companies like AT&T have spent the past several years building and marketing systems designed to keep their customers “in the family” by packaging a variety of necessary services and then sending one bill. Before you embark on this cord-cutting adventure, be sure to do some comparison-shopping in your area to find the right I.S.P. for you that accounts for your entire internet, phone and cable bundle.
6 months ago I decided to try and replace my Dish Network service. I built a HTPC with plenty of power, storage, and have a pretty high speed internet service. I put up an outside antenna and get all the stations from about 60 miles away in the computer using a Hauppauge 4 tuner card. Then I started looking at program content providers including IPTV providers and several others such as Hulu and DirecTV Now. I was able to get Kodi and NextPVR loaded on the computer and had some success with OTA and the 2nd IPTV provider I tried. Then I had a problem with them. I decided I would go with DirecTV Now and actually got it working but not with Kodi. I think PlayOn will allow me to connect DTVN to Kodi but not sure how that will work.
Last year, AT&T launched their own stand-alone streaming service DirecTV Now. This streaming service doesn’t require a cable subscription. The basic plan includes over 60 channels for $35/month. The Just Right plan has over 80 channels for $50/month. The Go Big plan has over 100 channels for $60/month, and the Gotta Have It plan has over 120 channels for $70/month. A bit expensive, but why not give it a go if you can afford it? Directv is available on Roku, Amazon Fire TV, Apple TV, Chromecast, iOS, Android, Chrome, and Safari with up to two simultaneous streams.
What do you do when your cable box is more useful for telling the time than delivering movies and TV? A decade-plus after Netflix added streaming video the internet is ready to take over for cable and satellite, offering more options and lower rates. Now that you're ready to pull the plug, there's a lot to consider, like who has what, what works where and how much everything costs.