There’s a good chance you won’t have more than two options for your cable TV service. Providers have limited competition by avoiding regions with existing monopolies. We favored cable providers with widespread available that were the most likely to be available to you. Local and more regional providers (like WOW! or Cincinnati Bell), score great in customer service but offer service in fewer than 10 states. If you happen to live somewhere with a local provider, it’s still worth considering.
It’s really not that big of a shock that a major TV provider has inconsistent customer service at best. We pitted DIRECTV and DISH against each other in the customer service department, and DISH falls short on the American Customer Satisfaction Index (ACSI1). From our experience, you can expect longer hold times with DISH’s customer service department.
6 months ago I decided to try and replace my Dish Network service. I built a HTPC with plenty of power, storage, and have a pretty high speed internet service. I put up an outside antenna and get all the stations from about 60 miles away in the computer using a Hauppauge 4 tuner card. Then I started looking at program content providers including IPTV providers and several others such as Hulu and DirecTV Now. I was able to get Kodi and NextPVR loaded on the computer and had some success with OTA and the 2nd IPTV provider I tried. Then I had a problem with them. I decided I would go with DirecTV Now and actually got it working but not with Kodi. I think PlayOn will allow me to connect DTVN to Kodi but not sure how that will work.
The crown jewel driving this premium streaming service is Star Trek: Discovery (which isn't even that good a Star Trek show), plus other originals like The Good Fight, which can only be seen via All Access, at least in the US (ST:D is on Netflix in other countries). You can also add Showtime programming to watch in the All Access interface for $14.99 per month.
Amazon Fire TV. Similar to Roku, Amazon Fire TV comes in both box format and stick format and runs on the Amazon Fire OS that is built on top of Android. This gives it access to Amazon's app store, and while it doesn't have quite the ecosystem of Apple TV, you can use it to both play games, watch TV and boot up other useful apps like Pandora Radio, Spotify, TED, etc.
Vue may be more expensive in your area if you have more local channels. In our area the cheapest bundle is $29.99, and I’m on the expanded $34.99 package with regional sports networks. In some markets the cost may be higher if you have local channels included in the package – in my market only 2 local channels are included, and as such the cost is less.
If any of these options think they are worthy to cause one to cut the cord they are all sadly mistaken. Once you add the total cost these options charge, just to get the more highly desirable stations most people expect, you run into limitations: how many devices you can stream simultaneously, how much bandwidth you would need to even maintain stability, and how much more speed you’ll have to pay for with your internet provider to get it. It’s almost as if they are pushing potential cord cutters right back to their cable providers. Not to mention, Comcast/Xfinity, as much as I despise them, gives more reasonable offers for less cost, with anywhere DVR – both local and cloud based.
As cord-cutting has picked up steam, many cable companies are offering their own "skinny bundle" packages with internet and a few channels for less. It seems counterintuitive, but in 2018, "cutting the cord" can still mean sticking with your current cable company. The important thing when comparing these services is to look at the contract requirements and extra fees. Even if a service price looks the same as many all-streaming packages, if you need to tack on an extra TV box or two the monthly fees will add up quickly.