Comcast has earned a reputation for bad customer service, but it has steadily improved its ratings year after year. Its ACSI score rose by eight points in just one year, from 54 out of 100 in 2015 to 62 out of 100 in 2016. This is an indication that the company is making an effort to improve its reputation and will likely continue to progress. Though from 2017 to 2018, its rating did drop by one point.
You may need to check with your internet provider before you decide to switch to streaming only options and see what kind of usage limits they enforce. A friend of mine just got burned when he suddenly found out his ISP didn’t appreciate the bandwidth usage and cut off his service for the month after he streamed 10 hours or so of video. He had to ride out the rest of month with no cable and no internet.
Unless you’ve been held captive in an Indiana bunker for the past 15 years, you likely already know about the three biggest names in streaming: Netflix, Hulu and Amazon Prime. Each of these services lets you watch hundreds of movies and television shows plus tons of original content you won’t find anywhere else. Both Hulu and Amazon offer a large selection of TV shows—with new episodes available a day after they air on cable—while Netflix has a vast library of movies and binge-worthy original series awaiting your eager eyeballs.
Comcast reported a loss of 275,000 subscribers in the third quarter of 2010, bringing the total for the calendar year to 625,000. The company said most of these losses were not from people leaving for another service. Moffett pointed out that cable companies needed to offer lower-cost packages, but a survey by Strategy Analytics revealed financial considerations were not the primary reason. People were not satisfied with what they could get, and online sources had a wider array of content. The survey showed that 13% of cable subscribers intended to cancel service in the next year. Slightly more than half were under the age of 40, and nearly all had a high school education. Two-thirds had or planned further schooling, and just over half earned at least $50,000 a year.
The answer to that will depend on what you’re specifically looking for from television. If your answer is “I want it all,” then honestly, you may be better off sticking with cable or satellite, because getting it “all” piecemeal will likely be prohibitively expensive. But if you have particular areas of interest, cord-cutting is definitely feasible and probably cheaper. (More advice on how to cut your bill without fully cutting the cord can be found in this guide from Wirecutter.)
We still watch television sometimes. I don’t think anyone’s television watching habits have changed drastically. Our kids still prefer watching their preferred YouTube channels over anything else during their allotted screen time. I still watch on family movie night and binge-watch series with Sarah. Sarah’s viewing habits have probably changed the most, but this switch has actually nudged her into digging deeper into Netflix and she now seems to have more stuff in her queue than she can possibly watch.
Sony PS4 (starting at $299.99) / Microsoft XBox ($299 to $499): One of the biggest unexpected players in this space has been the major video game console companies. The Sony PS4 and Xbox One X are state-of-the-art in terms of their streaming capabilities, and they’re even creating their own services that attempt to serve the same functions as traditional cable TV. (More on that later.) The Xbox One S, Microsoft’s previous model, was still for sale as of August 2018, at $200 less than the One X. Click here to compare the two on the Xbox website.
Streaming live TV is an effective cable TV alternative, but it does have some drawbacks. While it doesn’t have contracts or equipment costs, it requires a strong internet connection. You’ll want to get an internet download speed of 50 Mbps or more to avoid buffering. But before you sign up, just make sure all this doesn’t end up costing more than a cable and internet bundle would.
NOTE: The options listed above are the three most common antenna DVR solutions and our intent is to provide recommendations for what we believe to be the simplest, most cost-effective solution for cord cutters. Each product will have advantages and disadvantages depending on your needs, so be sure to research each one thoroughly before you make a purchase decision.
One of the first and most important factors that you need to consider before selecting a cable internet provider is speed. We all need access to a faster and reliable high-speed internet service at an affordable price. If you are a heavy internet user or if there are multiple internet users at your home, then it is best to look for a plan with at least 50MBps speed or above.
For decades, consumers who wanted just a few channels had to pay for all of them. Comcast or DirecTV couldn’t offer, say, MTV without also including Viacom’s less popular channels such as TV Land. While consumers wanted to pay for single networks on an a la carte basis, the industry fought attempts to break the bundle into smaller, less expensive pieces.
Many plans include fees in addition to the monthly price of your TV package that are either one-time or recurring. Some, like installation and equipment fees, are pretty standard, while others like broadcast or HD fees might be more uncommon. Always check with a sales representative or review the fine print so you know exactly what you’re paying for.
One thing is for sure: A number of Tampa Bay residents have moved away from cable, and many are interested in exploring that option. The Tampa Bay Times asked readers to reach out about their experience with cutting the cord, and received around 100 responses. The most-cited reasons for making the leap were dissatisfaction with a cable provider and cost.
Showtime has made itself an add-on with just about any service that offers the option. It's available through Hulu, Amazon Prime, and CBS All Access, plus the live TV streaming services (below). Or use the apps on Apple TV, iOS, Android, Roku, and Xbox One. The price to get Showtime those services is generally a couple buck lower per month, a $24 a year savings.
So how does satellite TV work? Satellite TV transmits signals from a satellite up in space to a dish on the roof of your home. This communication between the two satellites is what gives you the ability to watch television. Satellite TV is a great option for those that live in rural areas, because it's much more widely available than other types of TV. Cable and fiber TV require wires and cables, and this infrastructure is often not present in remote areas. Virtually anyone can get satellite TV, unless the signal is hindered by a foreign object, or the resident can't install a dish. Satellite also offers better picture quality and has the most HD channels available out of all types of TV. Not only is the quality great, but satellite TV packages are typically cheaper than fiber or cable TV. One drawback to satellite is that it usually requires a long term contract. Make sure you're ready to commit, because most providers will charge an early termination fee if you decide to cancel before your contract is up. Also, the quality of your satellite TV programming can be hindered by extreme weather conditions.
The comments about Spectrum DVRs are not accurate based on our experience. We have Spectrum (previously Time Warner) and our DVR allows us to record 4 channels simultaneously (not 2) while watching a fifth channel. Also, our DVR can store substantially more than 21 hours of HD content as the review claims. I’m only guessing, but I’m sure we are able to store at least 100 hours of content. Overall, we’ve been satisfied with the Gold package. There are lots of channels including premium channels (HBO, Showtime, NFL Network, etc.) and there are decent mobile viewing capabilities. The Spectrum app allows you to watch all content and manage DVR settings when you’re connected to your home Wi-Fi. Substantially fewer channels are available on the Spectrum app when accessed via the internet; however, this is shortfall can largely be made up by downloading the apps for individual channels such as HBO Go, Show Anytime, Max Go, etc. On the negative side, Spectrum is expensive and the internet speeds never measure up to what they advertise. Instead of getting 100Mbps we get about 50 down/35 up. In fairness, most people I talk to all seem to have the same complaint about their service provider. And, of course, the customer service generally stinks.
* Restrictions apply. Not available in all areas. Reliably fast Internet based on FCC, ‘Measuring Broadband America Report,’ 2016. XFINITY xFi is available to XFINITY Internet service customers with a compatible XFINITY Gateway. Limited to home WiFi network. Does not apply to XFINITY WiFi hotspots. Xfinity WiFi hotspots included with Performance Internet and above. Limited access available to Performance Starter through 40 1 hour passes every 30 days.Hotspots available in select locations only. America’s best Internet Provider: Based on download speeds measured by 60 million tests taken by consumers at Speedtest.net. Actual speeds vary and are not guaranteed. Taxes and fees extra. $10/month rental fee is in addition to the cost of Internet service package. Pricing subject to change. 30-Day Guarantee applies to one month's recurring service charge and standard installation.
Great article ! I live just south of Pittsburgh and am thinking of cutting the cord with Comcast. I have a question since I did not see it specified in your article. Over the weekend I saw PS Vue streamed at my daughter’s house in Sacramento but I did not like the video quality. I believe they streamed it through an iPad. One of the things with my X1 Infinity box is the high definition crisp picture. Can you specify if Sling or PS Vue can deliver such crisp 1080 definition if streamed through a Rocky Ultra or an Amazon Fire box? Thanks
One of the toughest things for cord-cutters to give up is sports content, since cable and satellite TV give access not only to home games, but also to matches from all around the world. An HD antenna will keep you covered for local games. Otherwise, you have two options: a cable-replacement service, or a streaming sports service. Every major sports organization offers some kind of streaming package, from MLB.TV to NFL Live to NBA League Pass. These services are expensive compared to streaming subscriptions, and can cost between $100 and $200 per year.
You may still need cable or satellite: Access to some streaming channels require that you are also an active cable/satellite subscriber. What this means is that although some of the channels you enjoyed on your cable or satellite service are available via streaming for free, when you try to access some streaming channels, you may be required to provide verification that you also receive that channel via a cable or satellite service.