Last year, the company’s VP of customer service, Tom Karinshak, detailed some steps Comcast is making to overhaul its customer service, including; expanding digital care teams, a callback feature that allows you to schedule a time for Comcast to call you (rather than wait on hold), and an ETA feature that messages customers on the arrival status of service technicians (for installation and troubleshooting).
One of my personal favorites is Amazon Prime, which gives you access to thousands of free TV shows, movies, and documentaries, and there are thousands of other movies and shows available on a pay per view basis. There is a monthly fee to use Amazon Prime, but it is much more than just a TV subscription as you can also get free 2-day shipping from Amazon, borrow Kindle books for free, and more – all for less than $8 a month (Amazon Prime is one of the best deals in the tech world, in my opinion!).
Bundle price is $89.97/mo. Yr 1 & $109.97/mo. Yr 2; standard rates apply after 2 years. Qualifying bundle includes Charter Spectrum TV™ Select, Charter Spectrum Internet™, and Charter Spectrum Voice™. DVR Service on 1 box Free or discounted on 2-4 boxes to $9.99 for 1 year; after year one standard service fee applies. TV equipment required & is extra; No additional charge for modem; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply.

One last point on what to watch: If you really want to pay only for what you want to watch and nothing else, don’t forget that iTunes, Amazon, Vudu, Fandango Now, Cinema Now, Google Play and others will gladly sell or rent you movies and episodes of TV series, to watch on your computer or TV. If you’re thinking of your various subscriptions as an analogue to cable, then think of this option as akin to the old-fashioned “pay per view.” The fees can add up if you watch a lot, but these vendors have some free videos, too. 


Setting this up was easy, too. We bought an inexpensive antenna at a local store that was on sale and simply attached a coax cable to the back of that antenna (the cable came with the antenna) to the cable port on the back of our television, then simply went into the menu on our television and scanned for channels. It found around 30 of them, and they come in crystal clear in about 480p – not high resolution, but good enough, especially on a smaller television. Once the antenna is set up and running, the programming is completely free.
If you stream, you should abandon the notion of channels. Many channels do have apps, but not all, and some require a cable log in. Streaming services are more like hubs, or video stores, where you can find thousands of titles, including some popular shows. But if you’re thinking about a cheaper way to maintain your present viewing habits, forget about it. What you’re getting is far superior, ad free content for a fraction of the price.
 Netflix offers up to thousands of movies and hundreds of TV shows like Breaking Bad, It’s Always Sunny in Philadelphia, and Bob’s Burgers. Unlike Hulu, their originals are what they take pride in. These include Emmy-nominated series House of Cards and Orange is the New Black, as well as Derek, Hemlock Grove, and the acquired Arrested Development. The best thing going for Netflix is the fact that it has no adds. It’s $7.99/month for one screen, $8.99 for two screens, $11.99 for four screens. So is it worth our subscription? Definitely. Binge watching to its critically acclaimed collection of originals makes the streaming experience worthwhile.
The services that we have recommended above are what we call aggregate services, meaning they provide content from many different sources and are going to provide cord cutters with the best value. There are lots of what we call stand-alone streaming services, media companies who charge a monthly fee for you to access JUST their content, and more are popping up every day.
Sling TV is one of the better value options out there, because you can get a lot of the most popular channels for only $25 a month. However, if you’re a binge-watcher, you’ll love Hulu with Live TV’s huge on-demand library, which currently has 10 full seasons of Adventure Time (aww yeah homies!). YouTube TV is great, but it may not be available in your area just yet.
And even though the monthly price generally starts off higher than satellite, you won’t see the same kind of second-year price hikes with cable. This makes it easier to budget for up front since you won’t be falling for sweet promotional deals that come back to haunt your bank account in 12 months. Also, because cable doesn’t require contracts, you have a lot more flexibility than satellite. Unfortunately, if you live in a rural area, you may not have cable as an option.

You simply can't get the live sports experience with internet based streaming services that you can get from cable TV. Don't believe us? We'll give you an example. Let's say you're watching the Super Bowl on your favorite streaming service. There's 2 minutes left in the fourth quarter, and your team is about to score the winning touchdown. Suddenly, the screen freezes. Now you're stuck screaming at your laptop or TV, not knowing if your team won the biggest game of the entire season. (And yes, this has actually happened before).


Netflix.com: There is a monthly cost associated with Netflix , but the added convenience of keeping the movies and TV shows as long as you want, and being able to stream a selection of movies and TV shows over the computer through one of the options above, make it worth it.  $8.99 for the basic package, plus you can get a 1 month netflix free trial!

Also, a little note, because my family uses ATT Unlimited for their cell phone service. I only pay $10/month for DirecTV Now. And every other package that I may want to try is $25 less than the general public (e.g. the "Just Right" package for me would cost $25, vs. $50 for the general public; the "Go Big" package is $35 for me, $60 for most others). Also, the premium channel HBO only costs me and anyone else just $5 more per month. I haven't experienced the "inconsistent video quality [and] a suboptimal interface" that you describe, but then again, I have 1 Gbit speed for my Internet connection. Even if I didn't have that speed, I think for the price of $15/month with live TV, and HBO to boot, it's a great deal, and DTV Now is getting better month-by-month. Yes, DVR is in beta, but it is going to happen.

What you get: The Hulu with Live TV service offers about 50 channels, including major networks in some areas and sports channels such as CBS Sports, ESPN, and Fox Sports. You can watch on two devices at a time and record 50 hours on a cloud DVR. You can pay extra for more users and extra DVR storage, and the option to skip commercials. Hulu now also offers a combined plan, priced at $13 per month, that bundles a Spotify subscription with Hulu’s entry-level on-demand service.
Setting this up was easy, too. We bought an inexpensive antenna at a local store that was on sale and simply attached a coax cable to the back of that antenna (the cable came with the antenna) to the cable port on the back of our television, then simply went into the menu on our television and scanned for channels. It found around 30 of them, and they come in crystal clear in about 480p – not high resolution, but good enough, especially on a smaller television. Once the antenna is set up and running, the programming is completely free.
Showtime has made itself an add-on with just about any service that offers the option. It's available through Hulu, Amazon Prime, and CBS All Access, plus the live TV streaming services (below). Or use the apps on Apple TV, iOS, Android, Roku, and Xbox One. The price to get Showtime those services is generally a couple buck lower per month, a $24 a year savings.

Step 3: Cancel your pay TV subscription.  Even if you are unsure that you have all your shows covered without cable, cancel anyway. Like me, you will realize a lot of the stuff we watch is simply because it’s on. You’ll also discover there is a lot higher quality TV shows are not on traditional TV. Cancel now and start saving today. If you don’t like being a cord cutter, your pay TV company will gladly take you back.
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