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Lots of satellite TV plans include a DVR or HD DVR which allows you to easily record shows, set parental controls, watch shows from any room, and access On Demand programs and movies. Cable companies may also offer you a free DVR when you buy a TV service plan. With both satellite and cable TV service providers, you will usually have to pay a monthly fee for the DVR even though the DVR itself is included at no extra cost. Service for a DVR costs around $10+/month with either cable or satellite service.
So for part of the year, Dick and Jane might subscribe to Sling TV because Dick wants to watch baseball on his regional sports network. Jane may want to check out Viceland on the weekend because she’s a huge fan of “Huang’s World”. Later in the year, Hulu with Live TV makes more sense because Jane wants Smithsonian Channel and Dick wants to catch up on episodes of “Atlanta” and “Baskets”.
Every cable-replacement service has strengths and weaknesses. This list is presented in order from the strongest overall (PlayStation Vue) to the weakest (DirecTV Now). While your preference among services may depend on what you want to watch, which programs you want to record and how much you're willing to pay, this guide should help you decide what's worth your money.
Initial installation may be more expensive with satellite service than initial installation with cable TV. Satellite dishes can be costly, so if your plan doesn’t include a satellite dish and installation, you can end up paying a good deal extra for these services. However, a lot of companies will include a satellite dish and installation for no extra cost, so just be sure to read the fine print.
Last year, the company’s VP of customer service, Tom Karinshak, detailed some steps Comcast is making to overhaul its customer service, including; expanding digital care teams, a callback feature that allows you to schedule a time for Comcast to call you (rather than wait on hold), and an ETA feature that messages customers on the arrival status of service technicians (for installation and troubleshooting).
For Dennis Joyce, the decision to cut the cord came down to a surprising realization: he and his wife only watched three cable channels. For $160 a month, he received basic cable and internet from Spectrum. But when Spectrum announced that its new digital rollout would require extra equipment for Joyce’s three TVs and increase his costs, he’d had enough.
Roku ($29.99 - $99.99): One of the pioneers in the concept of cheaply and simply turning any TV into a streaming portal, Roku offers a wide range of products, from simple sticks to bigger (yet still compact) boxes. Because it’s been around so long, Roku has agreements with pretty much every major and minor streaming video service, and it is even integrated into some smart TV models. The company has also been giving its customers more power to control the sound of what they’re watching, with features like “night mode” (which mutes explosions and amplifies whispers) and “private listening” (which allows viewers to watch a show or movie on their TVs but listen to it through headphones).
Some consumers argue that they don't need cable TV subscriptions because they can just subscribe to a streaming service from a certain network and watch their shows from streaming ready devices. However, the 200 million Americans that still have cable would disagree. Did you know that your cable TV subscription probably includes these streaming services? Why limit yourself to one network or pay for and manage multiple accounts when you could stream all of your favorite shows in one place? Providers like DIRECTV and Spectrum offer these services and apps at NO additional cost. Watch what you want, where you want, when you want.
If you're opting for streaming you have a lot more control about your choices. While a service like PlayStation Vue brings packages that are cable-like with more channels as they grow in price, Sling TV starts lower at $25, and offers more flexibility in what you can choose to add. If you only need a few channels, picking the right provider will be everything, and without contracts, you can swap services in and out as necessary. Pick up CBS All Access with its free introductory month to catch up on Star Trek, then jump over to HBO Now to binge Game of Thrones while you wait for the next season.
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