The “retention desk” at Optimum kept going successively lower. First $62, then after a long hold while they were “processing my cancellation”, came back with $45 for a year at 60 MBPS – down from the 100 MBPS package they had in their standard package. I said they had to get to $40 for a year or $45 for 2 years or I was gone, but they could cut me to 50 MBPS or “even lower” – that the DSL speed was fine for my needs. We ended at an impasse and I said cancel me. It was like the guy got huffy and hung up on me.
Fios TV is #1 in customer ratings in HD picture quality and signal reliability, according to the 2017 American Customer Satisfaction Index. In fact, every major customer satisfaction study ranked Fios higher overall than cable TV providers like Comcast, Spectrum (formerly Time Warner Cable), Cox and Cablevision. If you’re wondering what is the best alternative to cable, then check out how Fios compares to Cable TV, download and upload speeds as well as using video streaming services.
You will obviously need a modem to gain access to a cable internet service. So, you can either buy the modem or rent it from your provider. In addition to that, you will also need to check whether the provider offers free equipment installation or not. You will now need to add up all these costs and check whether the final price seems affordable or not. If it doesn’t seem affordable to you, it is best to look for other options.
But beware -- there are a few missing gaps when it comes to support. Many devices have the Hulu or YouTube app, for example, but not all of them support live TV viewing. The PS4 is missing both, as well as Sling TV. DirecTV Now doesn't work with game consoles at all, and of course PlayStation Vue won't stretch to include the Xbox One. Amazon Prime apps work across most devices, but the company's feud with Google keeps Android TV and Chromecast on the sideline.
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