Req. compatible device and Fios TV. Content restrictions may apply. Out-of-Home Use: Fios Multi-Room DVR Enhanced or Premium Service required to stream DVR recordings. Four DVR same-recording stream at a time. Verizon Wireless Data-Free Streaming: Req. postpay 4G LTE service. Non-streaming activity (e.g., app downloads, starting/restarting the app, going off airplane mode and transitioning from Wi-Fi to 4G LTE) will incur data charges (approx. 1-5 MB per instance). For Verizon Unlimited customers, app data usage will be counted, not billed.
Free yourself of some common misconceptions and all the bad advice you’ve read. Read the findings of the 2016 Congressional investigation by Senator Claire McCaskill (D-Mo), a top ranking chairman on the Permanent Subcommittee on Investigations. Her committee delved into pricing and customer service practices for the major cable providers across the U.S.
1 Number of available channels may vary by area. Please refer to your local channel lineup for details. An HDTV, HD cable box and HD cabling are required to view HD programming. HBO, Cinemax and related channels and service marks are the property of Home Box Office Inc., LLC. SHOWTIME is a registered trademark of Showtime Networks Inc., a CBS Company. Starz® and STARZ ENCORESM related channels and service marks are the property of Starz Entertainment, LLC. All other trademarks are the property of their respective owners.
Is it better to go with a long term commitment or a “no contract” option? There are pros and cons to both alternatives. Typically, a long-term contract comes at a discounted monthly rate, so that you can save over time. Contracts may also come with perks like free installation, free equipment, or extra premium channels. If you know exactly what service you want and that you'll need cable TV for the next few years, the contract is worth it. However, for those that are unsure of how long they'll want TV service, a no contract option is the way to go. You might end up paying a bit more a month on average, but you'll be able to cancel whenever you want. Many providers will make you pay early termination fees if you decide to cancel your TV service before your contract is up. The easiest way to compare your contract options is to type in your zip code!
In the past decade, the Federal Communications Commission and Republican Senator John McCain of Arizona attempted to force media companies to offer their channels individually. Neither effort went very far. The cable industry argued prices would rise if consumers could choose only certain channels, and channels aimed at minority groups, for instance, wouldn’t survive without every subscriber paying for them—regardless of whether they watched.
Did you know that people in or near big cities can receive the major network channels (ABC, CBS, NBC, FOX, CW), plus PBS and local stations in Hi-Def for free? It’s called broadcast digital TV. I was able to get thirty channels total in Providence, RI and over 100 in Los Angeles, CA. It takes a little leg work to set it up, but I’ll guide you through it.
Armed with technology that makes a smaller antenna possible and a digital protocol that makes the signals easier to capture over longer distances, antenna companies are now delivering powerful long-range units with home decor as a design directive, resulting in small, unobtrusive and even fashionable indoor models. Mark Buff, CEO of antenna maker Mohu says that with cable TV having been the norm for so long, "many people had forgotten that OTA (over the air) signals still exist. But we're now seeing increased interest by cord cutters. And even customers who aren't cancelling subscriptions are using antennas for second and third TVs as well as for their vacation homes, saving the cost of additional cable boxes."
If you don't feel like paying exorbitant cable or satellite fees, but still crave the sweet pablum of basic cable programming, you can always try a cable-replacement service. These online streaming subscriptions deliver live (and on-demand) channels over the internet, and while they're not cheap, they're not as hellaciously expensive as traditional cable or satellite fees. If streaming services like Netflix and Amazon Video aren't enough for you, read on to find out how you can reintroduce live TV into your home without signing your life away to an onerous cable contract.
Showtime has made itself an add-on with just about any service that offers the option. It's available through Hulu, Amazon Prime, and CBS All Access, plus the live TV streaming services (below). Or use the apps on Apple TV, iOS, Android, Roku, and Xbox One. The price to get Showtime those services is generally a couple buck lower per month, a $24 a year savings.
If you want to take advantage of streaming services — Netflix, Hulu, Amazon Prime and so forth — you'll need a way to display them on your TV. If you have a recent TV from a major manufacturer, you may not need to get anything at all. Smart TVs usually have these apps built in, and almost every high-end TV sold within the last two years or so has smart capabilities.
Cable companies, of course, are freaking out: eMarketer says 22.2 million US adults cut the cord by the end of 2017, a trend that will continue for all age demographics below 55. In a November 2017 survey, Leichtman Research said that in the third quarter that year, the top six cable companies lost 290,000 subscribers, compared to 90,000 in Q3 of 2016. It's worse for the satellite providers Dish and DirecTV, which lost 475,000, while internet TV services (specifically via Sling TV and DirecTV Now) gained 536,000.
Cox is one of the few providers that offer the option to self-install your service. The catch? It’ll cost you $20 — basically charging you to DIY. Your alternative is a $75 professional installation. This doesn’t seem to hurt its customer satisfaction though, as it scored 65 out 100 from Consumer Reports and 63 out of 100 from the ACSI — both scores above Comcast and Mediacom.
Let's not fool ourselves, the media companies go where the money is, and right now that's still the cable/satellite/telco providers by a wide margin. But according to Steve Shannon, Roku's General Manager of Content and Services, the tide is turning in negotiations between content providers and cable distributors with more rights becoming available for streaming services. "As each contract comes up for renewal, digital rights are becoming more valuable," he says. "Content creators recognize that there's value there and as cable companies are looking to reduce programming costs, some are giving up the digital rights."
You might think that local news and cable news would be easy to find via your set-top box, but even if you get a live TV subscription, it may be missing your local channels, and it may not have your preferred cable pundits. (Fox News, for example, isn’t available on every service.) Hulu With Live TV will get you a lot of what you need with minimal hassle, but do check out your local line-up on the Hulu website first.
In fact, with internet television offering the same features as traditional cable at cheaper monthly subscription, you can cut the physical cord and get away from two-year contracts with expensive equipment rental fees. You do need internet access, of course, to take advantage of a variety of streaming services. Some people choose to pay for that access while others prefer to take advantage of free internet.
Since cutting cable TV, my family doesn’t miss our cable TV package one bit. We use our cell phones to replace the home phone, which we thought we would miss but don’t. We especially don’t miss the telemarketers. The kids initially missed a few channels, but now they are content fighting with each other over which of the thousands of kids’ shows at their disposal they will watch during their TV time.
Where Mediacom really suffers is its customer service. It consistently ranks at the bottom, a worrisome practice in an industry with an already poor reputation. Consumer Reports readers gave it 58 out of 100, ACSI gave it 56 out of 100. If you choose Mediacom as your cable provider, keep a keen eye on your billing statements and confirm any deals your promised.
But beware -- there are a few missing gaps when it comes to support. Many devices have the Hulu or YouTube app, for example, but not all of them support live TV viewing. The PS4 is missing both, as well as Sling TV. DirecTV Now doesn't work with game consoles at all, and of course PlayStation Vue won't stretch to include the Xbox One. Amazon Prime apps work across most devices, but the company's feud with Google keeps Android TV and Chromecast on the sideline.