Comcast has earned a reputation for bad customer service, but it has steadily improved its ratings year after year. Its ACSI score rose by eight points in just one year, from 54 out of 100 in 2015 to 62 out of 100 in 2016. This is an indication that the company is making an effort to improve its reputation and will likely continue to progress. Though from 2017 to 2018, its rating did drop by one point.
Streaming: If you have a smart TV, media streamer box or stick (Roku, Amazon Fire TV, Google Chromecast, Apple TV, etc.), or smart Blu-ray Disc player, and subscribe to an internet service, you can access TV program and movie content without an antenna or cable/satellite service. Popular streaming services include Netflix, Hulu, Amazon, Crackle, Vudu, and YouTube.
I called Direct TV about 4 months ago asking for a better deal. Bill at $115.00 a month and was told no better deal was available since a special $20.00 per month discount had just run out. I mentioned cancelling and rep said she would transfer me to the cancellation department. I said no thanks and hung up. They provided me the “opportunity” to find something better. Purchased high gain outside antenna and due to , ground terrain, distance of 35 miles from transmitters , many trees and 30 year old coaxial in house, had to add preamp for strong enough signal. Total about $200.00 for antenna and amp. Still a few freezes in bad weather, but nothing I cant live with. Then I tested Hulu with live TV with local channels. Would have to pay additional fee for static ISP to get local, but with outside antenna get those plus the subchannels. HULU works great and two receivers can be on at same time for $45.00 which includes taxes and othe minor government fees. What a good feeling telling Direct TV they provided the impetus and opportunity for me to find a way to save $70.00 a month and get everything I watch. All sports channels etc. And if you have static ISP, you might get local channels without antenna depending on location. I dont pay much for internet and static ISP was $20.00 additional a month. With OTA channels, no need for that cost. And I am tech illiterate, so someone knowing more might do better than I did.
Cable ONE manages bandwidth consumption of Internet services to provide the best experience for all customers. Actual internet speeds will vary by customer based upon time of day, network congestion, customer equipment and other factors. Please visit http://www.cableone.net/legal/internet-aup for Internet plan specifics by reading our Acceptable Use Policy. 300GB Data Plan is included with service, and if exceeded three times customer may be required to upgrade to an appropriate plan for data usage – see http://www.cableone.net/legal/open-internet for details.
Switching to streaming isn’t just for binging The Office on Netflix or watching yesterday’s episode of Bob’s Burgers on Hulu. You can sign up for services that allow you to stream select live TV channels, too. Some popular options are DIRECTV Now, PlayStation Vue, and Sling TV. Each allows you to choose between tiers of channels, but their base packages often offer many popular channels and for much cheaper than traditional cable. Curious about your options? We compare the best options in our TV streaming review.
But beware -- there are a few missing gaps when it comes to support. Many devices have the Hulu or YouTube app, for example, but not all of them support live TV viewing. The PS4 is missing both, as well as Sling TV. DirecTV Now doesn't work with game consoles at all, and of course PlayStation Vue won't stretch to include the Xbox One. Amazon Prime apps work across most devices, but the company's feud with Google keeps Android TV and Chromecast on the sideline.